Logistics refers to the process of planning, completing and controlling
procedures for effective and organised transportation of goods, services or
information from its original setting to the destination point. Logistics can
refer to inbound and outbound processes, as well as from internal and
It is essential that the Logistics meets the needs of the clients to ensure the end-user is pleased with the result, therefore it is vital to have effective management in place to ensure good customer service.
The roles within Logistics includes selecting relevant vendors who have the ability to transport the goods or service, choosing effective transportation routes and will include using appropriate software and IT resources to handle related processes. Those within management and support roles in the industry will utilise Logistics.