Windows IT Support Engineer

Windows IT Support Engineer Image
Windows IT Support Engineer

Co Meath

Permanent

€28,000 - €35,000

Ref: E131PK

Job Description

Windows IT Support Engineer for Leading Company based in Co Meath.

Description

The client is looking to recruit permanent IT Support Engineer role to join their existing team in their Offices on Co Meath. The company hires over 700 staff in Ireland and the role is to support 700 users in a 1st and 2nd level Windows support arena. This person will be responsible for 1st level/ Desktop support issues for the group. You will also liaise with several internal and external parties to address and resolve issues in a timely manner. This is an excellent opportunity for the right candidate with career progression opportunities.

Requirements:

  • Third Level qualification in field of IT.
  • 1-2+ years of experience in a technical support environment required.
  • Excellent working knowledge of Desktop Operating Systems (Win XP and Win 7,8, 10).
  • Knowledge of Windows Servers – 2003, 2008 and 2012.
  • Knowledge of Microsoft Active Directory administration skills.
  • Knowledge of Microsoft Exchange.
  • Strong Interpersonal skills with ability to support and communicate with users on all levels.
  • Sound troubleshooting and analytical skills.
  • Self-starter who uses own initiative.
  • Ability to work effectively as a member of a larger team.
  • Has a pleasant, patient and friendly attitude.
  • Desired: Driving licence and own transport.
  • Ability to take ownership, organise workload and change priorities quickly.
  • Contactable outside normal work hours and weekends.

Responsibilities:

  • Provide day to day technical support to the entire group.
  • Provide problem diagnosis, using appropriate support tools for hardware, software & in-house applications
  • Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional always
  • Working as part of a larger group wide team, you will work to both individual and group targets.
  • Provide excellent customer technical support, you will strive for first call resolution with each case.

 

 

 

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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