User Experience (UX/CX) Designer

User Experience (UX/CX) Designer
Dublin Permanent Negotiable Ref:

Job Description

My leading multinational Dublin-based firm is offering a fantastic opportunity to a CX Designer to join their growing team in a permanent role. Each application requires a portfolio showcasing CX work

Job Responsibilities

  • Your primary responsibility will be to streamline and implement the best possible design-based customer experience
  • Employ various research methods and compile the data using analytical, trend based and benchmarking processes to ensure the most accurate reflection of test results
  • Analyse and implement design strategies to improve the service experience
  • Play a role in educational meetings with various departments to consistently aim to improve the efficiency of each individual department and the effectiveness the product design and delivery process as a whole
  • Gain a deep understanding of the company mission and objectives to align both customer experience requirements and commercial targets

Experience Required

  • A minimum of three years in Customer Experience (CX), research and product design (innovation experience is a bonus)
  • A strong portfolio showcasing professional CX design
  • Broad and extensive knowledge of research practices and techniques
  • Proven experience effectively analysing research and drawing accurate conclusions
  • Creative design software experience
  • Experience working as part of a team and collaborating with different departments in order to deliver the best possible product
  • Proficiency using service design assets including customer journeys and service blueprints
  • Experience with conceptual prototypes is a bonus but not essential

Educational Requirements

  • A bachelor’s degree or relevant experience

Benefits

  • Fantastic progression opportunities
  • Hybrid working model
  • Healthcare allowance
  • Pension

Consultant Details

Peter Kirby's Profile Picture
Name: Peter Kirby
Title: Director
Tel: 01 2866666
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How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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