Job Description

Technical Writer

Department:   Engineering Systems & Services

Reports to:      Documentation Manager

Summary

My client are expanding their team and are seeking a Technical Writing to work on the development of our technical documentation.

Duties and Responsibilities include the following, but are not limited to:

• Develop high quality product documentation to agreed timescales. Materials include installation instructions, installation and configuration manuals, operator manuals, user manuals, online help, and product datasheets.
• Write for different audience levels including installation engineers, system operators, end-users, and sales teams
• Create content for new products, new features, compliance to standards, and fix documentation issues
• Learn new products and tools quickly
• Read technical specifications and translate complex concepts into easy to understand content
• Install new firmware and software builds and refer to build release notes to identify updates
• Track all changes and coordinate documentation reviews
• Produce documents in multiple formats

Education and/or Experience

• Understand the documentation lifecycle including planning, design, development, review, translation, production, and delivery
• Self-starter, motivated, and enthusiastic
• Strong organizational skills and attention to detail
• Problem-solving skills
• Team player
• Knowledge of structured authoring and concepts such as topics, re-use, and fragments
• Experience of writing for translation
• Familiarity with source control and content management tools

Education and/or Experience (continued)

• Ability to develop technical documentation for hardware, embedded, communications, and software products
• Familiarity with client-server technologies & Web solutions
• Familiar with Adobe Illustrator
• Familiar with MadCap Flare

Competences

• Third level qualification in technical communications, computer science, or a related area
• Minimum of 3 years technical writing experience in an R&D environment
• Fluent English speaker with excellent written English
• Familiarity with documentation of electronic hardware would be advantageous
• Experienced in the following tools: Madcap Flare, Madcap Lingo, Adobe Acrobat, Microsoft Office, Adobe Illustrator, Snagit
• Experience developing documents in a single-source and structured authoring environment (DITA, XML) is preferable

Work Environment & Requirements

• Employee will work primarily in an office environment.
• Some travel and fieldwork potentially including international travel.