Technical Support

Technical Support Image

Technical Support

Dublin

Permanent

€35,000

Ref: E2138LB

Job Description

I am now hiring an IT support person with a mix of software and hardware skills for a great new role in Dublin

The successful candidate will join an established support team, providing telephone and remote support to clients in Ireland.

 

Responsibilities:

  • Installation and remote support of IT software and hardware for customers
  • Administer and resolve support requests coming from application users
  • Diagnose and resolve hardware and software issues
  • Troubleshoot issues and liaise with different departments, outside vendors and customers to resolve problems
  • Working well and communicating within the Support team, including the transfer of knowledge.

 

What you need:

  • A minimum of a Degree or Diploma in Computer Science or a relevant related field
  • 1-2 years previous experience providing application support in a helpdesk or similar environment
  • Experience in T-SQL, Microsoft SQL Server, Windows desktop and Server operating systems
  • Knowledge of networking and IP
  • Experience dealing with customers
  • Effective time management skills; must be able to handle multi-tasking and pressure of deadlines
  • Clean driving licence and own transport

 

Lorraine Bracken's Profile Picture
Name: Lorraine Bracken
Title: Senior Technical Consultant
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How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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