Technical Administrator

Technical Administrator Image
Technical Administrator

Dublin

Permanent

Negotiable

Ref: E9668SPG

Job Description

Dublin based consultancy client requires a Technical Admin to join their team

Job Responsibilities

  • Govern change management processes from end-to-end.
  • Oversee the service desk, resolving issues and requests in line with SLA’s.
  • Monitor, troubleshoot, and diagnose issues in the clients back-office.
  • Ensure any admin software updates/ changes are managed properly and rolled out together with the operator.
  • Rollout of system updates, patches, etc.

Experience Required

  • Previous experience in a similar role

Essential and Desirable Skills

  • Experience providing system support to end users. (Troubleshooting and diagnostics)
  • Solid analytical, exploratory, problem solving, and follow-through skills.
  • Excellent communications skills both verbal and written.
  • Past knowledge on Windows and web-based applications.
  • Some basic networking skills.
  • SQL skills desired.
  • Prior experience with application development on embedded systems (testing/ development) an advantage.
  • Understanding of vendor/ change management, and data-flows in business processes a distinct advantage.

Educational Requirements

  • 3rd level degree, preferably in an IT related field.

Working Hours & Benefits

  • 37.5 Hours per week
  • Pension scheme
  • Life assurance
  • Development programmes
  • Maternity & Paternity pay
  • Health insurance discount programme
  • And more

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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