Technical Administrator

Technical Administrator Image
Technical Administrator

Dublin

Contract

Negotiable

Ref: E5505EO

Job Description

My client based in Dublin City Center is looking to add a Technical Admin to their team on a 12 month fixed-term contract basis.

Responsibilities:

  • Deal with operator queries regarding admin access.
  • Manage ticketing system supply contract, systems support, and related SLA’s.
  • Work to ensure that supplier is handling any issues swiftly and within agreed SLA’s, and ensure operator is kept up-to-date on findings.
  • Ensure any admin software updates/ changes are managed properly and rolled out in together with the operator.
  • Troubleshoot and diagnose issues which may arise in the back office related to transactions, reporting, and any general system issues.

Requirements:

  • Third level qualification, IT related discipline is preferred.
  • Supplier management experience.
  • Experience providing service support to end users – troubleshooting of issues.
  • Know-how of IT systems (Windows web applications).
  • Application development background including deployment on embedded systems desirable.
  • Basic networking knowledge.
  • Excellent communication skills both verbal and written.

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

Apply for Job

Not what you're looking for?

If this isn't the job for you then why not reach out to one of our consultants today and send us your CV so we can find the one that is?

Reach out to a Consultant