Support Manager

Support Manager Image
Support Manager

Remote

Permanent

Negotiable

Ref: E3104SH

Job Description

I am looking for a Support Manager to join an expanding team for my client based in Dublin. This role comes with a lot of flexibility, you will have the choice to work from home.

Windows Server 2003 and 2008

  • Active Directory (Add, Edit, Delete, Group Policy)  – Level: High
  • TCP/IP Printers (Add, Edit, Delete, Troubleshooting) – Level: Medium
  • Windows Folder Shares (Folder Share and Security Knowledge)  – Level: High
  • Windows Task Schedule Jobs (Add, Edit, Delete)  – Level: Low
  • General Troubleshooting (Event Viewer and Reading app logs) – Level: High

Microsoft SQL Server 2012 and 2016

  • New SQL Database creation. – Level: High
  • SQL Maintenance Jobs creation for backups. – Level: Medium
  • Basic troubleshooting of databases. – Level: Low

Windows Remote Desktop Service (RDS) 2003 and 2008

  • End-User Remote Desktop Client configuration.  – Level: High
  • Remote Desktop Server User Shadowing to provide support. – Level: Medium
  • General Remote Desktop Knowledge. – Level: High
  • Remote Desktop User Profile Knowledge. – Level: Medium

Network

  • General Knowledge in TCP/IP networking. – Level: High
  • IPSec Site-2-Site VPN Tunnels (creation, edit, delete, logging, troubleshooting)  – Level: Medium
  • Network troubleshooting toward End-User Network. (ping, tracert, logging, troubleshooting)  – Level: Medium

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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