Software Systems Manager

Software Systems Manager
Dublin Permanent Office Negotiable Ref: 21140

Job Description

My Public Sector client is looking for a Software Systems Manager to join their team on a permanent basis.

My Public Sector client is looking for a Software Systems Manager to join their team on a permanent basis. This is a great opportunity to join a well-established public sector organization that provides excellent well-needed services to its customers.

The ideal candidate will be someone with at least 3+ years’ experience in managing and supporting software systems for a business. This role will be based in their Dublin office so candidates must be willing to commute to the office.

Job Responsibilities

  • Oversee, maintain, and support the successful running of internal software systems for the business.
  • Monitor the performance of applications to ensure they are functional, available, efficient, stable, and optimised.
  • Lead a small IT team consisting of ICT helpdesk, ICT system administration, and IT application support professionals.
  • Contribute to delivering technical implementation projects, assuring they are delivered on time and within budget.
  • Quickly respond to technical incidents, initiating appropriate action and resolving escalations accordingly.
  • Database administration on SQL Server, data extraction, and creation of reports using Crystal or similar.
  • Manage third party vendors, including contract negotiations and service level agreements.
  • Facilitate the installation, upgrade, and migration of software systems whilst managing issues and escalations.
  • Establish metrics, KPIs & SLAs to continually improve the performance of IT applications & service delivery.

Experience Required

  • At least 3+ years’ experience in managing and supporting software systems
  • Experience with database management, SQL Server, and other database technologies
  • Knowledge of programming / scripting languages such as Python, C#, .NET
  • Experience with Crystal Reports or other similar tools
  • Knowledge of PowerBI and data analytics solutions

Essential and Desirable Skills

  • Skilled at providing technical support for software systems
  • Excellent communication skills to deal with technical and non-technical stakeholders
  • Confident at managing system implementation projects
  • Skilled in mentoring and managing team members
  • Knowledge of clinical and administration systems would be desirable

Educational Requirements

  • Third level degree in IT or similar field
  • Project Management qualification would be desirable

Working Hours & Benefits

  • 35 hour working week
  • 30 days annual leave
  • Excellent pension contribution
  • Healthcare
  • Great work-life balance

Consultant Details

Nicola Byrne's Profile Picture
Name: Nicola Byrne
Title: Senior IT Recruitment Consultant
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