Software Support Engineer

Software Support Engineer Image
Software Support Engineer

Dublin City Centre

Permanent

€25,000 - €30,000

Ref: E2869NB

Job Description

My client is currently recruiting for a Software Support Engineer. This role is on a permanent basis with a lot of career growth within the company.

Overview

The successful applicant will join the existing team of development and support engineers.This role is on a permanent basis with a lot of career growth within the organisation.

Responsibilities

  • Resolution of issues with deployed software applications
  • Interaction and communication to respond to customers with appropriate instruction, guidance and troubleshooting assistance
  • Provision of technical assistance with regard to environment setup and configuration
  • Writing Groovy scripts and MySQL database queries
  • Hands-on issue/data research and performance tuning
  • Creation and maintenance of technical documentation
  • Work closely with clients with clients in both Ireland and the USA.
  • Participation in on-call rotations
  • Some travel as required to customer sites

Skills and Experience

  • Strong knowledge of relational database management systems, preferably MySQL.
  • Knowledge and experience of deploying applications implemented in Java.
  • Experience with a scripting language such as Groovy, Python or bash.
  • Experience with Linux and command line environments a distinct advantage.
  • Understanding of computer networking.
  • Practical troubleshooting and problem solving skills.
  • Degree in information technology, computer science, computer engineering or a related field
  • At least two years’ experience with problem resolution and corrective action in a technical support environment. Experience in a software testing environment would be beneficial.

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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