Senior Technical Trainer

Senior Technical Trainer Image
Senior Technical Trainer

Dublin

Permanent

€65,000 - €75,000

Ref: E9007SC

Job Description

Dublin based client is looking for a Senior Technical Trainer to join their team on a permanent basis.

Job Responsibilities

  • Deliver training to clients and internal employees on the company’s Products. Perform a needs analysis and developing training to meet the needs identified for clients, staff and partners
  • Design and deliver tutor led courses for remote e-learning and for on-site delivery
  • Producing training schedules and classroom agenda’s
  • Team management and mentor work colleagues
  • Monitoring effectiveness of programs and continuously improving them
  • Creation of content for the LinkedIn Learning Management System and keeping this content up to date
  • Liaise with both the Engineering/Product teams and Subject Matter Experts for information on new product functionality and skills workshops
  • Development of case studies to re-enforce training concepts
  • Design Course Tests to check for understanding
  • Ensuring feedback from clients and taken into consideration when preparing new training materials
  • Receiving knowledge transfer from services engineers with a view to preparing training workshops on the topics transferred
  • Set-up of training room, PC’s, UNIX servers and accounts in preparation for planned training Delivery of Technical Training
  • Delivery of training onsite at client premises according to training schedule
  • Request all candidates to complete training evaluations on all courses attended
  • Development of remote learning capabilities taking pandemics into consideration
  • Please note: My client’s established client base is worldwide, with course delivery often taking place on site at customer premises. As such, a trainer may be required to spend between 20 and 35% of their time travelling

Experience Required

  • 4-5 years’ experience Technical Training in a software development environment, Telecom background preferred
  • Expert knowledge in Learning Management Systems
  • Excellent knowledge of Microsoft office & Agile Software development
  • Excellent analytical, interpersonal, presentation & time management skills
  • Excellent Written and Oral Communication Skills
  • Excellent Organisational Skills
  • Ability to work on own initiative and as part of a Team
  • Creative / Adaptable / Flexible and Enquiring

Educational Requirements

  • Computer Science or Information Technology related degree

Working Hours & Benefits

  • 37.5 hours per week
  • Bonus – 12%
  • Pension Scheme- 5% employee and 5% employer contribution
  • Life Assurance- 4 x salary
  • Permanent Health Insurance- which kicks in after 26 weeks
  • Healthcare Scheme for individual plus immediate family
  • Annual Leave- 21 days rising to 26
  • Fruit Mornings & Wednesday Breakfast mornings
  • Annual Tax Saver Travel Ticket
  • Cycle to Work scheme

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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