My Dublin based client is recruiting for a Service Desk Analyst to join the team on a permanent basis.
My Dublin based client is recruiting for a Service Desk Analyst to join the team on a permanent basis. The successful candidate will provide desktop support to internal end users and will have a broad knowledge of desktop and server technologies, along with an strong knowledge of the standard Microsoft platforms & applications. You will analyse, troubleshoot and diagnose desktop related issues and be able to resolve incidents, whilst providing a high degree of customer satisfaction.
Your responsibilities will include, but not be limited to, support of staff with IT problems (both remote and face-to-face), new hardware configuration/installation, troubleshooting network issues and monitoring of alerting and ticketing systems. You will also support the IT service delivery team with the implementation of projects, both on-site installations and through co-ordination of the service transition process.
40 Hour Working Week
Health / Pension
Out of Hours on Call Rota (1 in 8 weeks)
If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.Apply for Job
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