Job Purpose

The Project Manager, within governance guidelines, is accountable for ensuring ownership, co-ordination, visibility, associated budget control and timely delivery of prioritised business change.

• Provide project leadership in order to implement initiatives into an operational status, following established release, change, and quality management principles.
• Drive projects ensuring project objectives are within agreed quality, time and cost metrics.
• Coordinate all activity on a project including business process (re)design, system design and development, training, communications, testing, transition, rollout, handover and support.

Principal Accountabilities:

• Define project scope and required business outcomes, including defined deliverables, key interdependencies and resourcing requirements.  If required on smaller projects, produce the business requirements, functional and non-functional requirements.
• Write business cases for review and sign-off before project initiation.  Produce and actively manage the relevant project artefacts as per the PMO framework and methodology.
• Projects are to be delivered in a manner that conforms to relevant standards and guidelines (i.e. regulatory, architectural frameworks etc.).
• Deliver projects that may span a number of areas including: application and infrastructure solutions, business optimisation projects, strategic implementation projects, operational projects and tactical projects.
• Manage and drive all aspects of a project from initiation through to operational support within timeframe and budget expectations.
• Champion the project approval process and the Project Delivery Framework within the company and coach Stakeholders on its use and application.
• Provide a single point of accountability as the principal interface for all matters affecting the project and its progress.
• Develop project budgets, monitor and report progress against these to the PMO Manager
• Actively manage the project against milestones and manage any change to the project scope, giving consideration to business outcomes.
• Provide impact assessments for changes to timings and scope within the project and ensure that change requests are managed according to defined processes and standards
• Ensure that controls and measures are in place to assure quality of deliverables.
• Ensure key stakeholders are kept well informed with accurate and timely information of progress, risks and issues
• Ensure interdependencies with other projects are maintained, managed and properly co-ordinated so that interference does not occur.

People Management:

• Develop and manage relationships with key stakeholders.
• Create a team culture of openness, transparency and interdependence.
• Participate, lead, coach and motivate a high performance team (where applicable)
• Live, and lead by example, the organisational values.
• Manage vendors and vendor contracts to achieve deliverables and maintain a positive working relationship.
• Ensure adherence to company policies and procedures.

Knowledge & Skills:

• Strong sense of urgency, being able to work to tight deadlines and prioritise where necessary.
• Ability to maintain control, professionalism and momentum in stressful situations.   Strong attention to detail.
• Ability to build and maintain strong relationships and connections within the team, the business and external vendors and across the organization.
• Successful experience in change management in a large or complex organisation.
• Sound knowledge of risk management principles and practices and ways of mitigating those risks to an acceptable level.
• Demonstrated ability to think strategically and provide a strategic perspective.
• Demonstrated relationship management skills including the ability to establish and maintain a high level of trust and confidence with key stakeholders.
• Excellent oral and written communication skills
• Excellent time management, organising and planning skills with a keen attention to detail
• Ability to develop strong relationship with client stakeholders of all levels.
• Proactive “can do” attitude with excellent interpersonal skills, making naturally good first impressions.