Senior Operations/Systems Engineer

Senior Operations/Systems Engineer Image
Senior Operations/Systems Engineer

Dublin

Permanent

€60,000 - €70,000

Ref: E9811SC

Job Description

My Dublin based Client is looking for a Senior Operations Engineer to join their team on a permanent basis.

Job Responsibilities

  • Support the clients and act as a single point of contact for client inquiries
  • This role will involve system monitoring and status reporting, troubleshooting, call handling, maintenance, system validation and crisis management
  • Administration and monitoring of system performance and resources
  • Post-Production Automation (including the development of shell scripts)
  • Problem diagnosis
  • Escalate critical issues as required
  • Prepare articles for the internal Knowledge Base
  • Understanding of Technical Support Policies and Procedures and adherence to same

Experience Required

  • 5+ years in support or customer production operations
  • Excellent written and oral communication skills
  • Experience working in the telecoms industry
  • Understanding of Telco networks and technologies / OSS&BSS networks

Essential and Desirable Skills

  • Working knowledge of Linux environment, shell scripting and monitoring tools
  • Familiarity with commands and tools such as tcpdump, WireShark, SoapUI, etc
  • SQL databases knowledge
  • Brilliant Advanced knowledge of Microsoft Excel
  • Familiarity with languages such as Ruby, Python is a plus

Educational Requirements

  • Undergraduate degree is required

Working Hours & Benefits

  • 37.5 hours per week
  • Bonus – 12%
  • Healthcare (including family)
  • Pension

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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