Senior IT Support Engineer – Contract

Senior IT Support Engineer – Contract
Dublin 1 Negotiable Ref:

Job Description

My Global Financial Services client is looking for a Contract Senior IT Support Engineer to join their team. 

Job Responsibilities

  • Configuring and maintaining infrastructure, including support of a variety of technologies. Including testing, implementing, monitoring and tuning platforms to ensure availability and optimum systems performance;
  • Delivering quality of service to internal and external customers;
  • Consultancy with internal customers on security and compliance issues;
  • Implementing controls to identify problems before they impact customers and systems;
  • Possesses consulting, organizational transformation and change management skills;
  • Ensuring effective monitoring & capacity planning of infrastructure in line with SLAs and internal procurement processes;
  • Identifying, planning for, and effectively implementing lifecycle activities for your area of responsibility;
  • Maintaining an up to date understanding of vulnerabilities, assess their risk, and implement solutions to protect the environment;
  • Providing long term strategic input into infrastructure design and solutions, while working within the limitations of a corporate environment;
  • Working closely with Project managers to ensure successful project delivery and collaboration across the department; and
  • Manage changing priorities and workloads that come with day to day responsibilities and projects.

Experience Required

  • 3rd / 4th level support capability in area of expertise, including investigation, troubleshooting, documenting, and solving critical system failures and intermittent/performance issues;
  • 4+ years of experience in implementing, supporting and administering IT infrastructure in a large corporate environment;
  • Willingness to mentor and teach;
  • Understanding of WAN and LAN Environment (routers, firewalls, vlans – advantage: Cisco CCT or CCNA);
  • Good working knowledge of Windows Server (AD&GPO, DNS,DHCP,IIS, SQL, WSUS, SharePoint), Windows 10, (advantage: MCSE, MCSA,MCITP, Azure Administrator Associate);
  • Good working knowledge of Linux (advantage: RHCSA or RHCE);
  • Coding or scripting experience with PowerShell, Bash, Python;
  • Experience of working in cloud environment Azure and /or AWS (advantage: Azure Fundamentals or AWS Cloud Practitioner);
  • Working knowledge of O365;
  • Experience with Nagios, Dynatrace, Service Now; and
  • Understanding ITIL processes (advantage: ITIL Foundation).

Consultant Details

Stephen Daly's Profile Picture
Name: Stephen Daly
Title: Director
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