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Senior infrastructure Manager

Senior infrastructure Manager
Dublin City Centre Permanent Negotiable Ref: E12696SDG

Job Description

Experienced Infrastructure Manager required for an excellent company based in Dublin City Centre.

Job Responsibilities

  • Manage and develop the infrastructure team.
  • Carry out performance reviews with the infrastructure teams.
  • Manage all team members, identify any skill gaps, and create the respective progression plan.
  • Manage a number of large vendors and ensure alignment with the company Road Map.
  • Manage delivery of service from large infrastructure and managed service vendors in line with the company Digital and IT strategies.
  • Be able to perform and oversee all of the said functions as part of Infrastructure management- Design, Test, Implement, Operate, Troubleshoot, Manage, Support and Upgrade for company IT Infrastructure.
  • Manage IT Infrastructure Budgets, planning CAPEX and OPEX expenditure including 5 year forecasts.
  • Be the senior level escalation for problems/issues in and out of business hours, manage incidents to resolution and satisfaction via on-site team or support providers, participate in post mortem review discussions and propose long-term solutions.
  • Engage with the Change process to assist and advise on coordination and execution of changes for production systems and applications.
  • Review, Plan and Implement proactive support upgrades, patching and all other maintenance activities.
  • Ensure all IT infrastructure assets are hardened, patched, secured, configured, maintained and services are kept available.
  • Lead all efforts for the review and determination of capacity, performance and communication bandwidth requirements for systems – both on premise and cloud based services; Evaluate solutions proposed by vendors, identifying best fit for organisation requirements.
  • Identify to establish and provide Key Performance Indicators (KPI) and metrics to measure and report overall IT infrastructure performance against industry benchmarks; measure, report/summarise data on predefined frequency and identify targets for improving performance over time.
  • Enhance, expand and maintain infrastructure and applications monitoring capabilities and practices.
  • Maintain, grow and continuously integrate services, applications and platforms into overall company infrastructure. Provide Technical Leadership for all Infrastructure Projects and Tasks.
  • Evaluate current processes, framework and documentation; identify areas for improvement, make recommendations and implement approved enhancements.
  • Collaborate with other IT functions groups (Service Delivery, Technical Support, Applications, Security, etc.) in the plan, design, test activities as needed, for projects and initiatives. This will involve travel to company sites and vendor sites both in and outside of Ireland.
  • Work with IT Leadership and Management to develop and execute IT Infrastructure strategy.
  • Ability to manage the full cost of infrastructure and introduce efficiencies.
  • Assist in planning, implementing and testing company BC/DR efforts including, where appropriate, partnering with other IT functional leads and external service providers for such.
  • Remain at the forefront of emerging technologies and industry practices.
  • Undergo programmes of training and development as may be required from time to time.
  • Represent the best interests of the Department at all times.
  • Perform such other duties as may be required.

Experience Required

Technical Skills

  • Knowledge of Networking & Firewalls, primarily Cisco.
  • Solid understanding of Microsoft Azure and MS Office 365.
  • MS Windows Server O/S installation and maintenance.
  • Configure setup and manage virtual machines and clusters in Hyper V.
  • Ability to configure and troubleshoot SAN technologies.
  • MS Windows, Office including Project.
  • MS Exchange.
  • IPS systems.
  • DB & Open Source Knowledge beneficial.
  • A working understanding of monitoring tools.
  • Experience Managing storage and backups using Commvault solution.
  • ITIL knowledge and experience.
  • Knowledge and experience of IT Governance Frameworks and Agile Methodologies (e.g. ITIL, Scrum).

 

Skills & Competencies:

  • Self-starter with the ability to manage and work as part of a team: Ability to operate effectively as part of a team – is cordial, tolerant and willing to help others, is co-operative and patient; shares work and information; establishes rapport, can influence and develop effective networks.
  • Conscientious: Have a pro-active approach to work, anticipating and resolving problems in advance; have keen attention to detail – from anticipating and addressing issues in advance to understanding requests and delivering quality work with minimal errors.
  • Flexibility: Can operate flexibly within a busy environment; can shift focus when required.
  • Customer Focus: Have strong customer service skills. Be able to communicate with a high level of initiative, tact, diplomacy and confidentiality.
  • Ability to interface effectively with Senior IT staff, staff across company and externally.
  • Motivated: Display a ‘can-do’ attitude, be committed to IT and its development; demonstrate enthusiasm and passion for the role.

Essential and Desirable Skills

Essential

  • 4+ year’s hands on experience in an IT Operations Support position.
  • People and Team management.
  • Experience in Infrastructure design, build and implementation of network and infrastructure migration projects using ITIL based processes.
  • Knowledge of Virtualisation Technologies Hyper-V.
  • Powershell scripting.
  • Knowledge of SAN technologies essential (3PAR SAN).
  • Experience in management of network and virtual server infrastructures and associated technical teams.

 

Desirable

  • Experience in Project Management.
  • Experience in Office 365 roll-out and support.
  • Knowledge of Slurm clusters.
  • Knowledge of Dell Isilon Storage Solutions.
  • Knowledge of Citrix Netscalers and Xen environments.

Educational Requirements

  • BSc or MSc degree in Computer Science, Information Technology or equivalent.
  • Certification with Cisco Services and Windows operating systems preferred.

Working Hours & Benefits

  • 40 Hours
  • 15% Bonus
  • Pension
  • On-site Gym

 

Consultant Details

Stephen Daly's Profile Picture
Name: Stephen Daly
Title: Principal Consultant
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How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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Latest Reviews

I had a great experience working with Peter Kirby and Caoimhe Cronin at Eolas. They are very professional and very communicative. I received supports and adviceseach step through the whole process. I would highly recommend Eolas. Thanks a million!
Wei Duan
Wei Duan
18:50 22 Nov 22
From the initial discussion about my role through, the vetting, onboarding and right through to the invoicing and payment process the experience with Eolas has been first rate. Luke helped me highlight the items on the CV that the client was looking for and Stephen gave me solid advice about how to invoice in Euros from a UK company. Stephen advised me to open a euro account. Advice which I initially ignored...at my cost...the Royal Bank of Scotland creamed 4.6% of my first invoice! Next time I will listen to the voice of experience.
Tony Hasler
Tony Hasler
08:51 18 Nov 22
I had an incredible experience with Eolas and Peter Kirby. I was prepped for my interview and received regular updates throughout the process. By far, the best experience I’ve had with a recruiter and would thoroughly recommend.
Liane Mulvaney
Liane Mulvaney
18:56 25 Oct 22
I would highly recommend Eolas recruitment. Have been placed in a couple of roles during my career and have always found the team to be very competent, honest and efficient.
Barry Pimlott
Barry Pimlott
15:04 24 Oct 22
Fantastic support received from Sean Prendergast. He went above and beyond to match my experience and interest to the role and company, gave me great preparation for the interview and kept me fully informed every step of the way. He was professional and personable, and I would highly recommend his services.
Katie O' Connor
Katie O' Connor
15:19 21 Oct 22
One of the best recruitment companies in Ireland. Alan from Eolas helped me right from day 1 of my process and is even catching up with me after getting an offer letter. A big thanks to Eolas and Alan for their commitment in getting candidates the right job in top companies.
Dheeraj Shetty
Dheeraj Shetty
16:49 20 Oct 22
My experience with Eolas was a fantastic one It was a pleasure dealing with Peter Kirby who was very professional. Throughout the interview process his advice and guidance proved to be extremely helpful. I received help preparing for my interview. I was thoroughly informed about what the interview was going to be like. I was also kept up to date with my progress after the interview. The turnaround time was phenomenal! I recommend the Eolas team to anyone searching for a new position.
Rowena Bisschoff
Rowena Bisschoff
12:20 10 Oct 22
Peter Kirby from Eolas Recruitment has been a great help throughout the hiring process. He had contacted me for a potential opportunity and assisted me right from interview preparation to the offer confirmation. He was a great help for seamless communication with the company and clarified all my doubts in the timely fashion.
Shamali Naik
Shamali Naik
12:56 06 Oct 22
My recent experience with Eolas was excellent and refreshing. Nicola is a total professional and guided me through the interview process ensuring I was well prepared, following up after each stage and providing useful insight and tips. Best recruiter I have dealt with hands down.
Declan Cox
Declan Cox
07:28 28 Sep 22
it was a pleasure engage a new Job with Eolas Recruitment, Nicola Byrne assisted me a quite accurate. she did her job in transparent mode for me. the communication was fluid between both ways. Eolas is highly recommended.
Aldo Franceskini
Aldo Franceskini
22:00 27 Sep 22
Stephen is a dedicated, professional and efficient consultant. He provided exceptional support throughout the recruitmemt process.Thank you Stephen for an effortless process in acquiring my current contract. It has been a great experience.
Cristina Brescanu
Cristina Brescanu
18:47 26 Sep 22
My experience with Eolas Recruitment was absolutely excellent. I dealt with Caoimhe for the whole process and she couldn’t have been more helpful and supportive if she tried, from start to finish she was there to help me with whatever I needed be it tips or answering questions I was confused about or even keeping in contact with the employer for me, we regularly spoke on the phone where she made the whole process smooth and easy and I can not thank her enough for everything she has done for me. 12/10 service.
Ben Flood
Ben Flood
15:29 16 Sep 22
Great experience working with Eolas. Pete was very professional and efficient from the first application until the final offer.
Ben Tierney
Ben Tierney
10:10 16 Sep 22
george lynch
george lynch
08:04 14 Sep 22
I've had a great experience with Eolas and with their staff who are always keeping me informed and giving me professional advice. Specifically, Stephen Daly, who has always been kind and very patient with me as I started out on my new recruitment journey.
Maria Strozynska
Maria Strozynska
08:35 08 Sep 22
I had a great experience with Eolas.I got help preparing for my interview. I was thoroughly informed about what the interview was going to be like. I was also kept up to date with my progress after the interview. Nicola kept in touch with me even after I started the job to make sure everything was okay.I would highly recommend Nicola :)
Amber Hayes
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12:45 03 Sep 22
The guys at Eolas are really professional and the recruitment process is one of the smoothest and most communicative I’ve ever experienced. Caoimhe, Alan and Peter made landing a great role feel like a walk in the park. I definitely recommend!
Folarin Samuel
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11:16 10 Aug 22
Eolas supported well during my recruitment journey.
santosh chougule
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16:23 08 Aug 22
Very impressed with the people I’ve come across during the recruitment process! It was a great experience and I reckon Eolas Recruitment is undoubtedly one of the best agencies out there.
Jerin George
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15:47 05 Aug 22
Peter Kirby provided me with excellent guidance, advice and communication throughout my recruitment experience. Ably supported by Caoimhe Cronin, any questions and follow ups I had were addressed promptly. Overall I have experienced a speedy and very pleasant experience with the Eolas team. Thank you all. I recommend Peter, Caoimhe and Eolas Recruitment for any recruitment needs.
Peter Sheerin
Peter Sheerin
10:43 05 Aug 22
Incredible work, Sean found me a great job with all the criteria I had asked for, saw me through my interview and gave me some excellent tips on how to get the job and alas, I got the job! I would highly recommend this company to all my friends and family! Thanks again, you are all amazing!”
vipin yadav
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09:50 05 Aug 22
Stephen Daly was a great agent to work with, extremely helpful while I was trying to on board on to a new contract while I was abroad on holiday. Eolas’ support after contract start was also spot on.
kennymclean1975
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19:15 04 Aug 22
My experience with Eolas has been excellent. The team maintained constant communication throughout and the on boarding process was simple and straightforward forward.
Ryan Collins
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17:22 04 Aug 22
My experience working with Eolas was and remains excellent. I had not contracted before, so they explained everything I needed to know and informed me of who else I had to contact within related organisations, to complete my preparation for and to facilitate the expeditious engagement of my first contract. Stephen Daly walked me through my contract and all other related matters, their online personal account and documentation system is excellent. Stephens support and communications were always timely and absolute, no query was too large or small, all were answered quickly and comprehensibly. I could not recommend Eolas more, they are a completely professional, reliable and supportive oganisation and I am happy to remain with them going forward.
Derek Teehan
Derek Teehan
16:23 04 Aug 22
Eolas has helped me get the rate i wanted with my client and land an excellent piece of work. I hope to work with them in the future
jimi cherian
jimi cherian
15:26 04 Aug 22
Its been a real pleasure to work with Eolas recruitment. Caroline Gaughan really went above and beyond to support me through the process of securing a new role. I would highly reccomend them to anyone.
Nick Brophy
Nick Brophy
14:21 29 Jul 22
My experience with Eolas Recruitment was great. I had the pleasure of dealing with Caroline Gaughan who guided me through a lengthy interview process. Caroline was very responsive during the entire process right up to and after the job offer, making sure I had everything I needed. Everything was handled on my behalf. I would highly recommend Eolas Recruiting. Thank you for all your help.
Shay McGee
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13:58 29 Jul 22
My experience with Eolas has been excellent. Stephen Daly and Ciara O'Dwyer provided a great service to ensure I was well supporting in applying for the role and further support when I was onboarded. Great work!
Kate McAree
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08:51 13 Jul 22
Dealt with Nicola, she was very professional and helped me secure a job in a new company. Would recommend.
Chris
Chris
15:47 12 Jul 22
I dealt with Sean Prendergast in Eolas when searching for a new job. Amazing level of communication and dedication to finding the right position for me based on my needs. I've almost doubled my salary and will be working closer to home. Couldn't ask for better than that.
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08:41 12 Jul 22

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