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Senior infrastructure Manager

Senior infrastructure Manager
Dublin City Centre Permanent Negotiable Ref: E12696SDG

Job Description

Experienced Infrastructure Manager required for an excellent company based in Dublin City Centre.

Job Responsibilities

  • Manage and develop the infrastructure team.
  • Carry out performance reviews with the infrastructure teams.
  • Manage all team members, identify any skill gaps, and create the respective progression plan.
  • Manage a number of large vendors and ensure alignment with the company Road Map.
  • Manage delivery of service from large infrastructure and managed service vendors in line with the company Digital and IT strategies.
  • Be able to perform and oversee all of the said functions as part of Infrastructure management- Design, Test, Implement, Operate, Troubleshoot, Manage, Support and Upgrade for company IT Infrastructure.
  • Manage IT Infrastructure Budgets, planning CAPEX and OPEX expenditure including 5 year forecasts.
  • Be the senior level escalation for problems/issues in and out of business hours, manage incidents to resolution and satisfaction via on-site team or support providers, participate in post mortem review discussions and propose long-term solutions.
  • Engage with the Change process to assist and advise on coordination and execution of changes for production systems and applications.
  • Review, Plan and Implement proactive support upgrades, patching and all other maintenance activities.
  • Ensure all IT infrastructure assets are hardened, patched, secured, configured, maintained and services are kept available.
  • Lead all efforts for the review and determination of capacity, performance and communication bandwidth requirements for systems – both on premise and cloud based services; Evaluate solutions proposed by vendors, identifying best fit for organisation requirements.
  • Identify to establish and provide Key Performance Indicators (KPI) and metrics to measure and report overall IT infrastructure performance against industry benchmarks; measure, report/summarise data on predefined frequency and identify targets for improving performance over time.
  • Enhance, expand and maintain infrastructure and applications monitoring capabilities and practices.
  • Maintain, grow and continuously integrate services, applications and platforms into overall company infrastructure. Provide Technical Leadership for all Infrastructure Projects and Tasks.
  • Evaluate current processes, framework and documentation; identify areas for improvement, make recommendations and implement approved enhancements.
  • Collaborate with other IT functions groups (Service Delivery, Technical Support, Applications, Security, etc.) in the plan, design, test activities as needed, for projects and initiatives. This will involve travel to company sites and vendor sites both in and outside of Ireland.
  • Work with IT Leadership and Management to develop and execute IT Infrastructure strategy.
  • Ability to manage the full cost of infrastructure and introduce efficiencies.
  • Assist in planning, implementing and testing company BC/DR efforts including, where appropriate, partnering with other IT functional leads and external service providers for such.
  • Remain at the forefront of emerging technologies and industry practices.
  • Undergo programmes of training and development as may be required from time to time.
  • Represent the best interests of the Department at all times.
  • Perform such other duties as may be required.

Experience Required

Technical Skills

  • Knowledge of Networking & Firewalls, primarily Cisco.
  • Solid understanding of Microsoft Azure and MS Office 365.
  • MS Windows Server O/S installation and maintenance.
  • Configure setup and manage virtual machines and clusters in Hyper V.
  • Ability to configure and troubleshoot SAN technologies.
  • MS Windows, Office including Project.
  • MS Exchange.
  • IPS systems.
  • DB & Open Source Knowledge beneficial.
  • A working understanding of monitoring tools.
  • Experience Managing storage and backups using Commvault solution.
  • ITIL knowledge and experience.
  • Knowledge and experience of IT Governance Frameworks and Agile Methodologies (e.g. ITIL, Scrum).


Skills & Competencies:

  • Self-starter with the ability to manage and work as part of a team: Ability to operate effectively as part of a team – is cordial, tolerant and willing to help others, is co-operative and patient; shares work and information; establishes rapport, can influence and develop effective networks.
  • Conscientious: Have a pro-active approach to work, anticipating and resolving problems in advance; have keen attention to detail – from anticipating and addressing issues in advance to understanding requests and delivering quality work with minimal errors.
  • Flexibility: Can operate flexibly within a busy environment; can shift focus when required.
  • Customer Focus: Have strong customer service skills. Be able to communicate with a high level of initiative, tact, diplomacy and confidentiality.
  • Ability to interface effectively with Senior IT staff, staff across company and externally.
  • Motivated: Display a ‘can-do’ attitude, be committed to IT and its development; demonstrate enthusiasm and passion for the role.

Essential and Desirable Skills


  • 4+ year’s hands on experience in an IT Operations Support position.
  • People and Team management.
  • Experience in Infrastructure design, build and implementation of network and infrastructure migration projects using ITIL based processes.
  • Knowledge of Virtualisation Technologies Hyper-V.
  • Powershell scripting.
  • Knowledge of SAN technologies essential (3PAR SAN).
  • Experience in management of network and virtual server infrastructures and associated technical teams.



  • Experience in Project Management.
  • Experience in Office 365 roll-out and support.
  • Knowledge of Slurm clusters.
  • Knowledge of Dell Isilon Storage Solutions.
  • Knowledge of Citrix Netscalers and Xen environments.

Educational Requirements

  • BSc or MSc degree in Computer Science, Information Technology or equivalent.
  • Certification with Cisco Services and Windows operating systems preferred.

Working Hours & Benefits

  • 40 Hours
  • 15% Bonus
  • Pension
  • On-site Gym


Consultant Details

Stephen Daly's Profile Picture
Name: Stephen Daly
Title: Principal Consultant
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How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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Latest Reviews

Had a great experience working with Peter Kirby at Eolas, he was incredibly helpful. Knew exactly where i needed to be pitching myself in terms of roles and with the support of him and the rest of the team I was able to land a new contracting job. There was also another colleague at Eolas who was helping me look at perm roles too so the complete solution. I would absolutely recommend Eolas to anyone looking for a new job.
Trev Phillips
Trev Phillips
10:28 08 Jun 22
Caroline at Eolas really helped with getting a job I was interested in. She was able to put me forward for an excellent position at a nearby company with a great salary. The whole process was handled by her which took a lot of stress out of my job hunt. Thank you again Caroline it was a pleasure working with you!
Luke Tallon
Luke Tallon
16:13 03 Jun 22
Ciara O'Dwyer was really helpful and easy to deal with.
Tom Heaslip
Tom Heaslip
16:10 02 Jun 22
I had a great chance to work with Peter. The company that i was hired for was looking for a technical role that was really difficult to fill in.Peter assisted me on all the screening process and also on getting my Critical Skills work permit.Wonderful experience and Highly recommended!
Cristopher Loria
Cristopher Loria
10:22 31 May 22
I had an extremely positive experience with Caroline Gaughan of Eolas Recruitment. Throughout the process of securing my new position Caroline was highly responsive, personable and professional. She was always available and engaged in discussing any queries I had and offered great support throughout the entire process, especially before and between interview stages.I would highly recommend working with Caroline and Eolas.
Paul Burke
Paul Burke
11:08 10 May 22
My experience with Eolas from the very start was fantastic. Nicola Byrne contacted me in relation to a couple of positions that were available. Guided me through the entire process and offered any help needed along the way. If I'm ever job hunting again I know who my first port of call will be along with anyone who asks me for a recommendation.
Liam Deery
Liam Deery
08:49 10 May 22
I accepted a new role though Beth from Eolas...I was very happy with the process throughout. Beth found a role for me quite quickly, which suited my specific skills. Beth and Nollaig were always friendly and super professional and also able to answer any questions or concerns I had. Furthermore, Beth kept me in the loop regularly (not just through email but also through phonecalls) so I always knew exactly what the situation was and how my application was progressing and I am very appreciative of that. I will definately use again Eolas in the future...More recently Nicola took over as my Eolas Agent and came up to speed very quickly on potential roles for me and my previous experience. I found Nicola to be efficient and a good problem solver, All my queries were handled efficiently and successfully by Nicola and in a pleasant and professional manner. I would gladly contact Nicola again and deal with Eolas again as I was most satisfied with her calm, efficient and friendly manner...Thanks again Nicola and we'll stay in touch!
Niall McGuinness
Niall McGuinness
19:33 08 May 22
I had a very positive experience working with Nicola from Eolas. Nicola supported me through the whole process in securing my new role, providing me with all the necessary interview advice and guidance. She was also regularly in touch to keep me updated and to answer any questions I had. I would HIGHLY recommend Eolas Recruitment to anyone seeking a new role.Thanks again to Nicola for all your help.
Stuart Carroll
Stuart Carroll
12:13 06 May 22
I am glad that i reached out to the Eolas team for my new job search, Getting in touch with Stephen and Peter and team was one of best thing for me as getting a job in IT sector bit difficult but the way they all handled things for me and getting me a job which is of my passion and i would be loving to work for was just possible because of the team at Eolas recruitment,From start of the process untill getting the offer in hands everything was handled professionally by team thanks so much guys for your help and support much appreciate it.
Siddharth Patel
Siddharth Patel
06:25 05 May 22
Initially, I was contacted by Caoimhe C. And she immediately put my resume for contract role through one of the largest companies in Ireland. Peter K. did a follow up for the interview and explained me in detail about the contractual role in Ireland. Overall, it was a smooth process and I was directed properly in every steps and given a proper guidance by Eolas Team. I definitely recommend Eolas Recruitment and team!
Sujit Mourya
Sujit Mourya
21:41 04 May 22
Overall a very positive experience with Eolas, I had being applying for months direct with most companies with very little feedback. Eolas contacted me directly on linked In with a role which was a perfect match to my skillset and background.They also guided me though the process end to end and help to set expectations. I found them very professional to work with and very happy they approached me.Special thank you to Caoimhe and Peter for making the process a smooth and stress free transition. Delighted with my new role.
Robert Callaghan
Robert Callaghan
13:41 04 May 22
Sean Prendergast's support and professionalism have been key in finding the best job opportunity. Agility and speed, I would recommend it.
Omar Muciño Trochez
Omar Muciño Trochez
22:33 27 Apr 22
The support and encouragement that I got from Caroline Gaughan in my recruitment process is impeccable. It was very professional and was an excellent experience. Not only regarding job, she was concerned about my accommodation at job location and health issues during the process. She was assisting through out the process being patient and kind. I am glad and thankful that she helped me with the next step in my career.
Pavani M
Pavani M
09:23 27 Apr 22
Highly recommend Eolas. Very Professional.
chris plummer
chris plummer
11:36 22 Apr 22
My experience with Eolas was simply amazing. The team reached out to me for a suitable role and supported across the process from pre-interview stages to interviews and final communication with the company. Special thanks to Caoimhe and Stephen, who were always available for guidance.A highly recommended team.
khushboo chopra
khushboo chopra
10:53 21 Apr 22
Sean Byrne
Sean Byrne
06:35 19 Apr 22
Had a great experience with Eolas. Both Eilis Keogh and Stephen Daly did a great job in keeping me informed and up to date with the recruitment process. They provide support, encouragement and advice along the way helping me to secure a great role and a great deal.
Colm Corcoran
Colm Corcoran
18:17 11 Apr 22
Worked with Stephen and Sean over the course of three rounds of interviews and an offer, can't recommend them enough. Very professional, experienced people, easy to get along with, loads of knowledge about the company I was going for a role with, as well as the industry in general. They kept me well up to date - as soon as they had an update, I had it too. Stephen and Sean really impressed me. The receptionist (or whoever's answering the phones) is also very helpful and friendly. Overall a great experience and I'd happily work with this company again.
Cormac O'Riordan
Cormac O'Riordan
23:08 07 Apr 22
My experience working with Peter Kirby and Caoimhe Cronin was excellent. They managed to find me a new role very quickly and were very pleasant to work with. I would happily recommend Eolas Recruitment to other IT professionals.
Kieran Daly
Kieran Daly
16:07 06 Apr 22
I would like to give my appreciation to Eolas for helping me with my recent job search. I had the pleasure of dealing with Caoimhe Cronin as she provided an excellent service. She was on the phone or email all the time, while updating me on the position. I would highly recommend Eolas and Caoimhe to anybody who is interested in finding new opportunities.
Ing. Bc. Dmitrij Teterja
Ing. Bc. Dmitrij Teterja
09:32 02 Apr 22
Sean from Eolas recruitment has been very helpful in matching my skill set to the correct job. He has been very supportive right through out the process.
Falah Hasan
Falah Hasan
13:56 01 Apr 22
My experience of Stephen Daly, Peter Kirby, Eilis Keogh and all of the team at Eolas is second to none. They are proactive, positive and energetic at all times and worked hard to find a role that suited me . They communicated in a timely and accurate manner throughout the recruitment process and found a great match for my skills and experience. Thank you all.
Jarlath Doyle
Jarlath Doyle
07:57 28 Mar 22
My hiring Journey with Nicola has been the best, I cannot thank her enough for the way she dealt during the entire process, she is a star and she understands everything about the person she is dealing with, I was overwhelmed by her Recruitment process, All I can say about Nicola is She is the Best ever recruiter.. I wish I could send her a bunches flowers and some donuts to appreciate her.. and for her time spent with me.. Kudos to Nicola
sirisha Rudrapati
sirisha Rudrapati
08:47 24 Mar 22
This is to say a massive thank you to Nicola Byrne for making my interview and commencement process with my new employer easy and painless. she was very communicative and kept making sure, I had all the required information I needed. Thanks again.
Joyce Akande
Joyce Akande
15:14 23 Mar 22
I worked with Peter from Eolas, Iam so impressed by his professional working style, giving quick response... More than that He also supported me finding a place during the relocation.
Sirn Nguyen Truong
Sirn Nguyen Truong
20:43 22 Mar 22
The professionalism of the team members, especially of Stephen Daly exceeded my expectations. He has been very helpful in building the relationship with the Company, we had very transparent communication; The Team assisted me with all my queries but the most important is that Stephen matched exactly my interests and qualifications to the role that I am engaged in.
Reghina Laburina
Reghina Laburina
17:09 22 Mar 22
Recently got placed in a 2nd role by Eolas. Find them very professional to deal with, always responding right away. Many thanks to Peter, Stephen and Caoimhe for helping with my most recent role.
Colum Hanlon
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14:48 22 Mar 22
I am very grateful for the treatment received by the Eola team, especially Ciara, who was totally transparent with me and helping whenever possible,Very professional, and after my interviews everything was resolved in a short timeI am grateful for helping me to take a step in my career.
Mário Fonseca
Mário Fonseca
16:47 08 Mar 22
It was great to dealing with Caroline Gaughan in Eolas Recruitment. More than just resourcing and arranging interviews, Caroline did all the support even after offer.
Jameesh Moidunny
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18:22 04 Mar 22
Had the pleasure of dealing with Eilis Keogh throughout the whole interviewing process with Riot Games. She was extremely friendly, helpful and always quick to provide tips to help me and to ease my nerves during a stressful time period. Couldn't have asked for anyone better to help me along in that journey.
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Andrew Kinsella
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