Senior Implementation Consultant

Senior Implementation Consultant
South Dublin 2 Negotiable Ref:

Job Description

My South Dublin client has an exciting opportunity for a Senior Implementation Consultant to join their growing team.

My South Dublin client has an exciting opportunity for a Senior Implementation Consultant to join their growing team. This software company is rapidly growing their client base and as a result they have plans to increase their headcount by 20% over the next year. They are looking for both a Junior and Senior Implementation Consultant to provide functional and technical support to their high profile customers. Ideal for a customer-facing professional with strong technical / application support experience and excellent SQL and data migration skills.

Job Responsibilities

  • Play a key role in each stage of the software implementation process, including: pre/post sales, design, customisation, deployment, and ongoing technical support.
  • Provide both functional and technical consultation to customers about a diverse range of software solutions.
  • Lead discussions with customers to elicit business requirements, demonstrate prototypes, make recommendations, and provide training.
  • Gain an in-depth understanding of a broad range of solutions in order to advise the best solutions for customer needs.
  • Collaborate with Sales and Development teams to exchange information about ongoing updates and assure the solution is delivered to the customer’s expectations.
  • Drive the delivery of projects by maintaining awareness of budgets, deadlines, updates, potential risks, and changes to the project schedule.

Experience Required

  • 5+ years of commercial experience in application support and/or system implementation roles
  • Excellent customer-facing experience with technical and non-technical stakeholders
  • Strong experience in SQL and data migration
  • Proven track record of leading implementation projects from start to finish

Essential and Desirable Skills

  • Fluent English and excellent communication skills
  • Strong SQL and database skills
  • Comfortable providing technical support and dealing with customers
  • Sound knowledge of business applications and how they fix business problems
  • Keen interest in solving problems and learning new technologies

Educational Requirements

  • Third level degree in Business Systems, Computer Science, or related field (or equivalent experience)

Benefits

  • Rapidly growing software company with an impressive customer base
  • Excellent exposure to a diverse range of software solutions and technologies
  • Annual bonus
  • Pension contribution
  • Hybrid working options

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