Senior Business Analyst (Fluent French)

Senior Business Analyst (Fluent French) Image
Senior Business Analyst (Fluent French)

Dublin / France



Ref: E9870NL

Job Description

Senior Application Support and Business Analyst required for a Global Organisation - Fluent French is Essential for this Role. Remote working available.

The role of the Senior Business Analyst is to manage the range of applications in use today by the business teams. These applications vary from ERP to CRM to Business Reporting.

A second and significant part of this role is to be the Business Relationship Manager collecting business needs, consolidating them and ensuring good communication lines between the IT delivery teams and the key business resources.

This role can be based in Ireland (remote) with travel to France essential.

Job Responsibilities

  • Single point of contact for any new projects or changes
  • Deep understanding of business pain points to propose solutions to address these – both with technology but also with changes to processes
  • Provide day to day level 2 support for a range of business applications – SAGE, CRM, Extranet, Power BI, etc
  • Handle user requests, offering advice or technology solution to address their needs
  • Learn any new technologies that are implemented and provide L2 support for any new applications
  • Work with project teams to validate projects are ready for go-live and transition to operational support
  • Work with BRMs and IT teams on other sites for regional and global projects and systems

Experience Required

  • 5+ years of Application Support experience
  • Business Analysis experience
  • Experience in documenting business requirements and process flow
  • Building and developing a relationship at all levels in with business teams
  • Experience managing external suppliers to deliver key business applications
  • SQL / Database experience desirable

Essential and Desirable Skills

  • Fluent french is essential for this role
  • Ability to work with cross-functional & cross geographical teams and staff at all management levels
  • Problem-solving/analytical skills, tools and techniques
  • Engagement with procurement and legal contract advisors for additional information where necessary
  • Development and implementation of processes and policies relating to the technical domain

Educational Requirements

  • Bachelor’s in Engineering, Computer Science, and/or business (MBA) preferred

Working Hours & Benefits

  • 40 hour week
  • Performance related bonus

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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