SAP Support Analyst

SAP Support Analyst Image
SAP Support Analyst

Dublin / North Dublin / Meath

Permanent

Negotiable

Ref: E5395PK

Job Description

My North Dublin based client is currently looking for a SAP Support Analyst to join the team and help work on a number of projects.

The SAP Support Analyst will be joining a growing IT department to assist with the ongoing support and development of the businesses’ SAP systems.

The successful candidate will be responsible for supporting both SAP & BW systems to meet fully all Business requirements across a number of SAP modules. You will help with the running of Interfaces, providing Helpdesk support and the provision of specialist functional support for the SAP solutions in the SAP FI/MM/SD functionality.

Responsibilities:

  • Perform initial testing of incident/problem fixes, change request, enhancements, and new functionality, including Intermediate Document (IDoc) rejects and system errors.
  • Monitoring and management of all internal and external support calls and ticket.
  • Planning of regular bug fix/enhancement releases into production. Preparation of end user notes to support each release.
  • Working with the functional leads and key business users to develop and maintain standard functional scripts to support testing of all upgrades and changes.
  • Liaise with our internal IT Department Change Management processes.
  • Interfaces with SAP and non-SAP technical teams in support of existing system

Skills and Experience:

  • 3 years hands on SAP support experience.
  • Experience in developing and supporting SAP enhancements.
  • High level of experience in Service Incident Analysis, Support & problem resolution.
  • Demonstrated involvement in Full life cycle SAP implementations
  • Experience with interface technologies
  • Experience in Finance, Manufacturing and Supply Chain
  • Potentially has helped with or been involved in SAP configuration.
  • Excellent written and verbal communication skills.

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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