Project Manager/Business Planner

My Dublin based client is looking for a Project Manager/Business Planner to join their growing team. Ideally, someone who has experience working on ICT projects and in operational management.  A lot of focus will be on communicating with different people both in internal departments and with service providers; in operations management also in terms of supporting and managing change. It will involve an element of contract management also.

Job Responsibilities:

• Management of project dates and tracking deliverables;
• Test script and test plan development;
• Test lead: managing other testers; may include liaison with other departments;
• User acceptance test execution;
• Business signoff, change board approval and release management; and
• Liaison with PMO, IT Security and other business units as required.

System change implementation

• Data analysis, liaison with business teams;
• Knowledge of business operations to foresee and measure impacts;
• Project kick-off: drafting documentation, agreeing budget, obtaining approval;
• Business analysis of both small and large scale business/technical changes;
• Review and sign-off on system specifications;
• Liaison with the company IT , IT security and third party suppliers;
• Liaison with 3rd parties; and
• Applying change: rollout of business changes and operational support.

Operations

Contract management – service delivery for IT provider

• Daily, weekly, monthly communications and reporting on projects;
• Close liaison with helpdesk manager;
• Issues and escalations; input into quality processes;
• KPIs/ tracking quality of deliverables;
• Audits; and
• Input into scorecards/performance reviews.

Qualifications, Training and Experience:

• 3 or more years’ experience in ICT/Project delivery;
• Third Level Qualification;
• Proven track record in delivery and change management;
• Excellent written and verbal communication and interpersonal skills;
• Be able to work at a detailed level whilst able to extract ideas for communication to senior management; and
• Knowledge of project management framework and methodologies.

Essential and Desirable Skills

• Motivated and enthusiastic – can work on initiative without direction;
• Strong planning skills;
• Excellent decision-making skills;
• Excellent analytical, problem solving and follow-through skills; and
• Ability to create positive working relationships and drive productivity.