Production Support Development Lead

Production Support Development Lead
Co Louth / Co Meath / Co Kildare 2 45,000 - 50,000 Ref:

Job Description

My client based off the outskirts of Dublin are recruiting for a Production Support Development Lead to join the existing team

Overview

My client based off the outskirts of Dublin are recruiting for a Production Support Development Lead to join the existing team. This role would suit anyone living in Louth, Meath, Offaly, and Kildare direction.

The successful candidate will be responsible for leading a team and providing business and technical support for the group and implementing system updates and releases.

  • Manage a team comprising a cross skilled matrix of SQL based developers, application support and business analysts to ensure that excellent customer service is consistently delivered and that KPIs are achieved.
  • Identify and manage resources ensuring that the team members are always working on our clients’ priorities and value-add activities
  • Triage of Incidents and Change Requests raised on the Helpdesk
  • Analysing problems, including root cause analysis
  • Communication with other system support teams
  • Defining possible solutions/ rectification
  • Liaising with 3rd party Supplier for system fixes and changes

Skills and Experience

  • Testing and implementing scripts and code/data fixes
  • Prioritise requirements with user community and suppliers
  • Help define requirements based on business and system knowledge
  • Release management
  • Lead SIT, regression testing and UAT support activities to ensure data patches and software delivered are fit for production
  • System performance testing
  • 3rd level qualification, ideally in Computer Science
  • Previous experience of leading a team and technical delivery •
  • Excellent customer service and communication skills  Financial Services experience
  • Knowledge of unit linked products an advantage
  • Programming, database administration an advantage
  • Knowledge of incident, problem and change management within the ITIL framework
  • Experience of utilising SQL, structured testing and automated testing tools
  • Effective solution provider and experience in managing both internal and 3rd party relationships

 

Consultant Details

Nicola Byrne's Profile Picture
Name: Nicola Byrne
Title: Senior IT Recruitment Consultant
Apply for Job Call me now Add to Shortlist

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

Apply for Job

Not what you're looking for?

If this isn't the job for you then why not reach out to one of our consultants today and send us your CV so we can find the one that is?

Reach out to a Consultant Upload your CV

Email Job Details

  • Enter your details below to email this job to yourself or a friend.

  • In order to submit this form you'll need to agree with our Privacy Policy

Apply for Job

  • Enter your details below to apply for this job, the consultant will then contact you as soon as possible.

  • Accepted file types: pdf, doc, docx, odt, Max. file size: 4 MB.
    Friendly advice to all candidates - ‘Keep it Simple’. We use an automatic scanner to capture your CV, and key details. We then transfer this info to our database. Automated scanners are not compatible with CV’s drafted on powerpoint or with images, or excessive in design. Please use where possible standard word documents for CV formatting and submission where possible. This will maximise your details being retrieved in searches for job roles that fit with your skills and experience. Thank you.
  • In order to submit this form you'll need to agree with our Privacy Policy

Upload your CV

  • Send us your CV and we'll be in touch with jobs relevant to you.

  • Accepted file types: pdf, doc, docx, Max. file size: 10 MB.
    Friendly advice to all candidates - ‘Keep it Simple’. We use an automatic scanner to capture your CV, and key details. We then transfer this info to our database. Automated scanners are not compatible with CV’s drafted on powerpoint or with images, or excessive in design. Please use where possible standard word documents for CV formatting and submission where possible. This will maximise your details being retrieved in searches for job roles that fit with your skills and experience. Thank you.
  • In order to submit this form you'll need to agree with our Privacy Policy
× Speak with our team