Process Improvement Manager
Dublin
2
Negotiable
Ref: E18629SD
Job Description
My large Financial Services client is looking for a Process Improvement Manager to join their team, leading process improvement across HR Operations.
Job Responsibilities
- Determine key issues and problems, design performance metrics, develop solutions and implement process changes in collaboration with process owners including identification of quick wins opportunities to Deploy Robotic Process automation COE across the function by re-engineering current processes
- Develop comprehensive process improvement plans using analytical and process management skills
- Provide leadership in the identification, prioritisation, planning, development, coordination, support, and execution of high impact plans for effective and sustainable process improvement based on benefits to business
- Coach and lead the HR Operations team to deliver customer process improvement and cost saving across the HR activities
- Provide monthly updates on process efficiency Plan and Progress against Plan
- Lead training on process improvement and creating a process improvement mind set among key functional areas to facilitate continuous improvement
- Provide reports and analysis of Key Performance indicators to quantify the progress made globally and for each project
Experience Required
- 8+ years’ experience in organisational and process improvement role, with the ideal candidate having experience within a HR environment
- Experience of leadership within the transformation of a business including contribution to the success of the initiative and the measurable impact on customers, employees and financial performance and introducing new methods and thought processes to drive business process improvements
- Working knowledge of MS Office tools (Excel, Visio, MS Project, etc.) and Data Analytic tools (PowerBI, Minitab, etc.)
- Proven track record to deliver results by way of introducing new methods and thought processes to drive business process improvements
Essential and Desirable Skills
- People Management and training skills are essential
- Strong analytical, problem solving and project management capabilities
Educational Requirements
- Third Level degree in relevant field such as Maths and Statistics
- Six Sigma Black Belt certification or working toward a certification is essential
Working Hours & Benefits
- Bonus
- Pension
- Life Assurance
- Employee discounts
- Educational support scheme
- Other attractive benefits
- Standard working hours
