Platform Support Analyst

Platform Support Analyst Image
Platform Support Analyst

Dublin South



Ref: E2693PK

Job Description

This is an excellent opportunity to work in a market leading company who are looking for a Platform Support Analyst.

You will have the opportunity to learn new technologies, work with a team of experienced engineers/ developers & develop your career.

What you will be doing:

  • Responsible for technical support.
  • Investigation and diagnosis of technical issues.
  • Take ownership for customer support issues.
  • Track and update tickets on the system.
  • Maintain and manage test environments.
  • Liaise with customers to inform of progress of issues in a timely manner.

What they are looking for:

  • Ability to provide and deliver quality estimates of assigned work.
  • Demonstrate that you are capable to learn on the job, learn new skills and put into use.
  • Have the ability to independently debug code
  • Demonstrate you understand fully and can assess the impact of changes on existing development.
  • Development of best practices
  • Require little supervision and show you can take the initiative.
  • Able to work to deadlines.
  • Assume ownership of tasks.
  • Provide feedback to the engineers lead of progress or issues
  • Database – SQL and/or Oracle
  • Programming Languages – Javat, JavaScript, Spring
  • Application Servers –JBoss, WebLogic, WebSphere,

Desirable Skills:

  • Technologies – J2EE, AJAX, JSP, EJB, JMS, Web Services, Hibernate
  • Build/VCS Tools – Ant, Git
  • Scripting/Markup Languages – JQuery, HTML/DOM, XML, CSS
  • Test Tools – JUnit, Canoo

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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