Network Support Analyst

Network Support Analyst Image
Network Support Analyst



€40,000 - €43,000

Ref: E174NL

Job Description

Network Support Analyst required for Permanent Role with Top Financial Services Company based just outside of Co.Dublin

Responsibilities of the Network Support Analyst

  • To provide 1st line support for a wide range of applications, systems and network infrastructure
  • User Support & Helpdesk
  • Analysing problems, including root cause analysis
  • Communication with other system support teams
  • Defining possible solutions/rectification
  • Liaising with third party suppliers
  • Effective and timely communication with all involved parties
  • Supporting team members with a mix of leading, mentoring and delegated control
  • Prioritise helpdesk calls
  • Time management between BAU and projects assigned

Skills required for Network Support Analyst:

  • 3-5 years’ operations support experience in a financial services environment.
  • Experience in managing both internal and third-party relationships.
  • Excellent communication skills both written and verbal.
  • Microsoft Certification, Network +, ITIL Foundation or equivalent technical certifications.
  • Storage Area Network (SAN) administration: management, configuration, and day-to-day support
  • Patch Management: Microsoft Windows Server Update Services (WSUS)
  • Cisco IronPort email & web security appliance management and policy design is desirrable
  • Familiarity with fundamental networking/distributed computing environment concepts; ability to configure DHCP, DNS, Windows host networking and local and network based user and group accounts and permissions; understands routing concept.

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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