Network Operations Center Engineer

Network Operations Center Engineer Image
Network Operations Center Engineer




Ref: E9991CG

Job Description

My Dublin client is looking for a Network Operations Center (NOC) Engineer to join their growing team that provides 24/7 Network services across the globe.

Job Responsibilities

  • Monitor, maintain, and troubleshoot networks across multiple locations in accordance with network availability guidelines.
  • Contribute to providing 24/7/365 coverage by working on a rotating shift rota.
  • Quickly respond to trouble ticket incidents in line with customer SLAs and effectively handle customer escalations.
  • Deal with third party vendors regarding backhaul network issues.
  • Record problem descriptions and maintain documentation around support guidance and procedures.
  • Assure accurate information is transferred over from one shift to another.

Experience Required

  • Ideally 1-2 years’ experience in a similar Network Operations / Technical Support role.
  • Graduates in Electronic Engineering and similar fields may also be considered.
  • Background in a similar 24/7 Network Operations company would be a distinct advantage.

Essential and Desirable Skills

  • Knowledge of optical network installation, monitoring, and troubleshooting procedures.
  • Ambitious, career-driven, and self-motivated to continuously build knowledge.
  • Quick learner who can work independently and as part of a team.
  • Interested in technology and enjoy solving technical problems.
  • Flexible to work in a rotating shift pattern, including evenings and weekends.
  • Knowledge of the following would be a distinct advantage:
  • Protocols – MPLS, BGP, and OSPF
  • Ethernet, TCP/IP and OSI
  • SONET / SDH / DWDM / Dark Fiber

Educational Requirements

  • Third level degree in Electronic Engineering or a similar field.
  • CCNA / CCNP certification or equivalent would be ideal.

Working Hours & Benefits

  • Rotating shift pattern, including evenings and weekends.
  • Structured training program that aims to build on your existing skills.
  • Established culture of nurturing career development and promoting internally.
  • Exposure to multiple monitoring systems with the ability to become a specialist in certain areas.

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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