Linux Engineer (Daily Rate Contract)

My Dublin City Centre based client is recruiting for an Infrastructure Engineer coming from a strong linux background. This is a daily rate contract initially with a view to go permanent. The Infrastructure Engineer will be responsible for overseeing system support functions in a client – server systems infrastructure. You will manage the day to day activities of coordination of critical functionalities within the system, including maintenance and interfacing with system personnel to ensure that all questions/issues arising are resolved promptly and to generate key management reports. May solve highly technical, complex problems and be called on to consult for other projects. Act as a Subject Matter Expert and technical specialist within the Infrastructure/networking domain. Integrates knowledge of business and functional priorities.

Job Responsibilities

• Research, resolve and respond to the complex end user, support or system server issues across the product line and product boundaries following standards (including coordinating hardware repairs/replacements with server vendor and identifying system/application interdependencies)
• Helps manage and maintain server environment using existing systems and processes
• Coordinates end user and support issues among various support sites to ensure timely distribution of knowledge and positively impact customer satisfaction and quality
• Identifies areas for improvement where proactive efforts can prevent new cases.
• Trains and educates new and current users of essential systems
• Provides or designs tools and makes data available in usable form
• Provides consultation services for users with problems or new tasks and quickly formulates solutions
• Acts as an information resource to the management team and reports high visibility cases, escalations and customer trends to management
• Reviews urgent and critical incident reports for quality and makes recommendations for improvement
• Conducts ticketing queue reviews and analyses metrics to ensure quality and efficiency of support
• Regular exercise of independent judgment and discretion in matters of significance
• Other duties and responsibilities as assigned

Experience Required

• Experience:

• • 3-5 Years as Service Desk Engineer/IT services/NOC
  • 1-2 Years as Team Lead or Level 3 Senior Technical Resource is desirable
  • Demonstrated Hands-on experience in delivering Infrastructure for the software development teams, test/QA, and production at scale
  • Monitoring of large/complex technical platforms
  • Demonstrated experience with the installation, configuring and administration of DNS, NIS, NFS, NTP, SNMP & DHCP servers and troubleshooting network issues among Vmware environments
  • Experience in network security is a distinct advantage

Essential and Desirable Skills

• Required Skills:

• • Ansible Automation
  • VMWare
  • Strong Linux (Redhat/Centos)
  • Cisco/Juniper (Mid-level)

Educational Requirements

• • Azure/AWS
  • ITIL Foundation Certification

Working Hours & Benefits

• Daily Rate Contract
• Hybrid Working