Junior Software Support Technician

Junior Software Support Technician
Remote 2 €35,000 Ref:

Job Description

I am looking to hire a Junior Software Support Technician to enhance and grow there skills in this exciting CRM firm

Job Responsibilities

  • Provide support to customers via Email/Phone/Customer support portal
  • Resolve customer support requests within agreed SLA times
  • Document all support issues in our CRM
  • Provide help and advice to customers on our products and services
  • Experience with Visual workflow tools

Experience Required

  • Minimum 6 months experience in a software support role
  • Understanding of SQL
  • Strong Networking experience
  • Experience troubleshooting web based applications
  • Experience with Linux/Window servers

Essential and Desirable Skills

  • Proven experience with visual workflow tolls ( Power Automate, Tray, Make )
  • Experience with Sugar, WordPress, Drupal

Educational Requirements

  • Field related qualification

Working Hours & Benefits

  • Flexible working hours ( 37 per week )
  • Remote Work
  • Salary
  • Wellbeing Monthly allowance
  • Company sponsored life insurance

Consultant Details

Alan Kane's Profile Picture
Name: Alan Kane
Title: Technical Recruiter
Tel: 01 2866666
Apply for Job Call me now Add to Shortlist

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

Apply for Job

Not what you're looking for?

If this isn't the job for you then why not reach out to one of our consultants today and send us your CV so we can find the one that is?

Reach out to a Consultant Upload your CV

Email Job Details

  • Enter your details below to email this job to yourself or a friend.

  • In order to submit this form you'll need to agree with our Privacy Policy

Apply for Job

  • Enter your details below to apply for this job, the consultant will then contact you as soon as possible.

  • Accepted file types: pdf, doc, docx, odt, Max. file size: 4 MB.
    Friendly advice to all candidates - ‘Keep it Simple’. We use an automatic scanner to capture your CV, and key details. We then transfer this info to our database. Automated scanners are not compatible with CV’s drafted on powerpoint or with images, or excessive in design. Please use where possible standard word documents for CV formatting and submission where possible. This will maximise your details being retrieved in searches for job roles that fit with your skills and experience. Thank you.
  • In order to submit this form you'll need to agree with our Privacy Policy

Upload your CV

  • Send us your CV and we'll be in touch with jobs relevant to you.

  • Accepted file types: pdf, doc, docx, Max. file size: 10 MB.
    Friendly advice to all candidates - ‘Keep it Simple’. We use an automatic scanner to capture your CV, and key details. We then transfer this info to our database. Automated scanners are not compatible with CV’s drafted on powerpoint or with images, or excessive in design. Please use where possible standard word documents for CV formatting and submission where possible. This will maximise your details being retrieved in searches for job roles that fit with your skills and experience. Thank you.
  • In order to submit this form you'll need to agree with our Privacy Policy
× Speak with our team