Junior IT Support role

Junior IT Support role Image
Junior IT Support role

Dublin

Permanent

€25,000 - €30,000

Ref: E158LB

Job Description

I have a great client in Dublin that is looking to take on a junior Support person or a strong graduate in an IT Support role.

Job Specifications

  • Problem solve and troubleshot in house hardware and software solutions
  • Identify and prevent potential issues
  • Work with cross-functional teams on varying projects
  • Monitoring of existing systems and alerts through continued use of our monitoring tools
  • Continuous improvement of support procedures, tools and runtime environment
  • Deployment of leading edge desktop hardware and software
  • Log and track issues with a helpdesk ensuring the user is kept aware of the progress
  • Support windows server environment, including Active Directory and office 365
  • Work on continuous projects to improve the company`s IT infrastructure and stability

 

Required Skills 

  • A degree (or equivalent) in computer science or an IT related field
  • Basic understanding of AD, networks and firewalls (CCNA qualification is an advantage)
  • Basic usage and understanding of SQL data entry and modification
  • The ability to think logically and use a troubleshooting model to determine root causes of an issue
  • excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
  • the ability to work well in a small, fast paced team
  • problem solving skills
  • the ability to prioritise your workload
  • Strong attention to detail
Lorraine Bracken's Profile Picture
Name: Lorraine Bracken
Title: Senior Technical Consultant
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How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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