Junior CRM Implementation Analyst

Junior CRM Implementation Analyst
Dublin 2 Negotiable Ref:

Job Description

**Currently trialling a 4-day work week**
My Dublkin based client is actively recruiting for a Junior Consultant to join their team on a permanent basis.

Job Responsibilities

  • Support the Chief Technology Officer (CTO) in pre sales design activity
  • Be a market analyst, observe and evaluate the CRM market place, the product roadmap and suggest any improvements to the business where necessary
  • Where appropriate, undertake delivery of product training either on-site or remotely;
  • Support the sales team during the sales process
  • Be a change leader and develop solutions for our customers that improve our overall level of service;
  • Work with the delivery team to deliver more complex, quality solutions to our customers
  • Gather requirements, develop design specification documents and also perform tasks such as configuration, testing, data manipulation and documentation;

Experience Required

  • The ability to understand business processes, analyse needs and conduct a mapping between them and a configurable CRM product;
  • The capacity to evaluate the CRM marketplace, the product roadmap and suggest improvements to the business where seems fit;
  • Ability to configure, implement and demonstrate product features;
  • The ability to communicate with the delivery team where needed, and ensure a perfect fit between the customer need and delivered solution.
  • Aptitude for technology-led solutions to business challenges
  • Have the ability to work remotely as part of a distributed team & visit customer sites on an occasional basis.
  • The ideal candidate will have a business management or business administration 3rd level qualification
  • Experience with SugarCRM, Salesforce, Hubspot or Monday.com would be advantageous

Consultant Details

Luke Prendergast's Profile Picture
Name: Luke Prendergast
Title: Technical Recruiter
Tel: 01 2866666
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