IT Windows Support Engineer

IT Windows Support Engineer Image
IT Windows Support Engineer

Dublin City Centre



Ref: E2136PK

Job Description

My client is looking for an IT Windows Support Engineer to join their team on permanent basis in Dublin City Centre.

My client is looking for an experienced IT Windows Support Engineer to join their team. The successful candidate will be responsible for supporting company’s infrastructure and helpdesk by providing 2nd level support.


  • Assist the ICT Manager and support company’s infrastructure
  • Implement company’s infrastructure strategy
  • Develop best practice guidelines and ensuring all processes are documented
  • Assist in the development of new technological innovations to increase customer’s satisfaction
  • Manage and liaison with a range of internal and external stakeholders
  • Assist stakeholders with their queries in a timely and efficient manner
  • Assist company’s service desk by answering mainly 2nd level technical queries
  • Support the ICT Manager to ensure the company is compliant with all the data protection regulation
  • Highlight and respond to potential security threats
  • Provide guidelines to other employees to help them resolve some of the technical queries themselves
  • Provide out-of-hours cover for key applications/technologies on a roster basis


  • 3rd level degree in an IT-related discipline
  • At least 2 years of experience specializing in the configuration, maintenance and administration of edge of Active Directory Domain Services, MS Exchange and related technologies.
  • Excellent windows server admin skills and knowledge of Scripting and PowerShell.
  • Ability to solve problems and work on own initiative.
  • Excellent organisational, coordination, and time management skills and ability to prioritise duties as required.
  • Excellent communication and interpersonal skills – ability to communicate with technical and business teams.
  • Experience in the administration of virtualised environments using VMWare and/or Hyper-V VDI.
  • Good understanding of networking in a server and desktop environment, including switches (Fibre and copper), VLAN’s, TCPIP, Wireless networking, Firewall’s, VPN’s, Remote Access.

Advantageous Experience:

  • Experience with storage technologies – SAN/NAS, iSCSI and fiber channel, raw device mappings.
  • Experience with backup technologies, specifically CommVault.
  • Experience managing and maintaining SharePoint web farms.
  • Project Management training or certification.
  • ITIL training or certification.

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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