IT Vendor Manager

IT Vendor Manager
Dublin 1 €600 - €650 Ref:

Job Description

Our client, a leading Irish company are looking for a Vendor Manager to join their team on a day rate contract basis. Initial 1 year contract with good potential for long terms extension

Job Responsibilities

  • Responsible for driving vendor services excellence and the delivery of services
  • Play a major role in ensuring that the IT frameworks are constantly monitored and enhanced where possible
  • You will apply a consistent and transparent Vendor Management Framework for all vendors and suppliers
  • Harness the relationships with each vendor to gain clear value for the business while reducing the risk creating opportunity
  • Working closely with all vendors and stakeholders to establish a clear approach for delivery
  • Ultimately, be in control of building the following into the vendor management engagements:
    • Risk management
    • Performance management with KPIs
    • Contract negotiation and renewals
    • SLA’s and pricing
    • Customer satisfaction
    • Potential opportunities for improvement
    • Roadmap Reviews and Planning
    • Issue resolution
  • Deliver a framework in Jira/Confluence to monitor the relationships and KPI’s
  • The Vendor Manager will support the company in order to build a strategy for long term improvement and direction
  • Work closely with management to build a clear strategy

Experience Required

  • Excellent communication skills
  • Strong skills with Business reporting tools
  • Jira and Confluence.
  • Managing 3rd party IT vendors
  • Vendor Lifecycle Management
  • IT systems & operations knowledge
  • 3rd party vendor management expertise
  • Service Delivery management
  • IT policy management & governance or IT audits
  • Incident & problem management
  • Excellent negotiation, communication & influencing skills
  • ITIL experience
  • Strong interpersonal and communication skills
  • Understanding the IT landscape of the enterprise and role of vendors within it.

Educational Requirements

  • Relevant 3rd level qualification in IT systems, Business Process

 

Consultant Details

Sean Prendergast's Profile Picture
Name: Sean Prendergast
Title: Senior IT Recruitment Consultant
Tel: 01 2866666
Apply for Job Call me now Add to Shortlist

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