IT Systems Administrator

IT Systems Administrator Image
IT Systems Administrator

Meath

Permanent

€45,000 - €50,000

Ref: E2466NL

Job Description

IT Systems Administrator with Top Financial Services Company available now.

The Senior Administrator will be responsible for the following:

Provide third line support to a wide range of applications, systems and network infrastructure within the company.

User Support & Helpdesk

  • Analysing problems, including root cause analysis
  • Communication with other system support teams
  • Defining possible solutions/rectification
  • Liaising with third party suppliers
  • Effective and timely communication with all involved parties

Delivery

Helpdesk

  • Monitoring of Helpdesk queues, triage and the timely resolution of support issues and calls
  • Escalation of calls to Team Leader/Manager or external support providers as required

Active Directory

  • Excellent knowledge of Active Directory including User, Group and Group Policy Management

Microsoft Exchange

  • Excellent knowledge of Exchange 2013/2016 on Premise, Hybrid and/or Cloud

Desktop Support

  • Recent relevant exposure/experience of computer image build and deployment systems
  • Excellent knowledge of Windows 7/10, Office 2013/2016, Office 365 or On Premise

Information Security

  • Recent relevant exposure/experience of enterprise protection solutions i.e. Symantec, Sophos
  • Recent relevant exposure/experience of patch management technologies i.e. WSUS
  • Recent relevant exposure/experience of enterprise management solutions i.e. ManageEngine, GFI • Recent relevant exposure/experience of network vulnerability solutions i.e. Qualys, Nessus

Networking

  • Excellent knowledge of DNS, DHCP and TCP/IP Networking

Teamwork

  • Excellent team working abilities

Planning

  • Prioritise helpdesk calls

• Time managing BAU and projects

Required

  • 5+ years’ experience in an ITIL based Helpdesk system
  • Strong Active Directory skills • Extensive experience supporting Windows 7/10, Office 2013/2016, Office 365 or On Premise
  • Effective and timely communication with all involved parties
  • The ability to work in a team and on their own initiative
  • Strong customer service ethos and troubleshooting ability.
  • Eagerness to improve, learn and contribute
  • Excellent communication skills both written and verbal
  • Capable of following and composing process and procedure documentation

Desirable

  • Exposure to IP Phone systems
  • Exposure to VMWare
  • Exposure to Cisco Firewalls and Switches
  • SQL knowledge
  • Systems security knowledge
  • Infrastructure project management and implementation

Desired Qualifications

  • Cisco Certified, MCSE Certified, CISSP
Nollaig Leydon's Profile Picture
Name: Nollaig Leydon
Title: Senior Technical Consultant
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How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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