IT Support Team Leader

IT Support Team Leader Image
IT Support Team Leader

Dublin Southside

Permanent

€40,000

Ref: E9265PK

Job Description

IT Support Team Leader -  (Field IT Support team) - My Dublin south side client is looking for an IT Support Team Lead to manage a small team of IT Field/ Support Engineers

My Dublin south side client is looking for an IT Support Team Lead to manage a small team of IT Field/ Support Engineers who help with the installation and support of their client’s servers and infrastructure around Dublin.

Job Responsibilities

  • You must have previous team lead skills (manage SLA’s / Ticket priority’s/ Client relations and all escalations issues)
  • Act as a third level support engineer to the team in areas of networks, servers and network infrastructure.
  • help mentor the team and support them when needed
  • Strong experience dealing with customers and communicating with 3rd party vendors
  • Someone with 1- 2 years team lead skills will be proficient

Experience Required

  • 1+ years experience in a similar role in a managed IT services organisation
  • Network troubleshooting
  • Experience with the following;
    • Microsoft Office, Printers & Smart Phones
    • Installation & System Administration of Windows 7/8 /10
    • Network troubleshooting
    • Routers, Firewalls and VPN Set-Up & Configuration
  • Excellent written and verbal communication,


Essential and Desirable Skills

  • Full Clean driving licence is essential


Working Hours & Benefits

  • Standard working hours

 

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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