IT Support Engineer

IT Support Engineer
Dublin West 2 Negotiable Ref:

Job Description

My Dublin West based client is recruiting for an IT Support Engineer to join the team on a permanent basis. This role will be onsite.

My Dublin West based client is recruiting for an IT Support Engineer to join the team on a permanent basis. This role will be onsite. The candidate should have a min of 2 years experience and be good at troubleshooting skills.

Job Responsibilities

  • You will serve as the first point of contact for employees seeking technical assistance & provide a high level of employees seeking problem resolution.
  • You will support & maintenance Microsoft servers & desktop environment including software & hardware (PCs, printers, mobile devices,, applications and operating systems (Windows 10).
  • You will support all Office 365 accounts, (including Outlook, SharePoint, Azure) etc.
  • You will support local telecommunication & conferencing systems (telephones, video-conferencing, MS Teams).
  • Provide staff training on various business technology systems (Microsoft Office, Teams, SharePoint, Win10, etc.)
  • You will assist with administration of data backup management system
  • Assisting in IT projects to enhance business support
  • Develop project documentation

Experience Required

  • Minimum 2 years’ hands-on experience in an IT Support and/or IT Administration role
  • Strong hands on experience of Windows 2008/2012 Server, Active Directory & Exchange 2008/2010
  • 1 + years SAP B1 experience (supporting & troubleshooting)
  • Comprehension the importance of IT & security best practices .
  • Strong analytical skills with demonstrated problem solving ability.
  • Ability to develop clear, concise documentation.
  • Experience in inventory & asset management of IT equipment as well as managing the IT life cycle.

Essential and Desirable Skills

  • Minimum 2 years’ hands-on experience in an IT Support and/or IT Administration role
  • Strong hands on experience of Windows 2008/2012 Server, Active Directory & Exchange 2008/2010
  • 1 + years SAP B1 experience (supporting & troubleshooting)

Educational Requirements

  • Degree or equivalent in information technology or related field

Working Hours & Benefits

  • 38 Hour Working Week
  • Onsite
  • Death in Service

Consultant Details

Nicola Byrne's Profile Picture
Name: Nicola Byrne
Title: Senior IT Recruitment Consultant
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