IT Support Engineer

IT Support Engineer Image
IT Support Engineer



€40,000 - €45,000

Ref: E10238SPG

Job Description

My Dublin based client is looking for a IT System Support Engineer to join their team on a permanent basis. Great opportunity to join an established organization.

Job Responsibilities

  • Installation, maintenance and support of all IT systems (Virtual infrastructure, virtual machines, operating systems, end-user devices, network infrastructure, applications in use within the organisation)
  • Group Policy Management, Office 365 support, Server 2012/2019 support
  • Support of all communication tools in use (Mail system, mobile devices, telephony)
  • Support & administer key technologies such as VMware, Server 2012, Active Directory, Exchange
  • Maintain security of all systems ensuring they conform to best practice
  • Liaise with suppliers in resolving issues
  • Ownership of support issues from call logging through to issue resolution and documentation
  • User administration on all systems
  • Support & maintenance of cabling & switching infrastructure
  • Telephone system support
  • System alerting and monitoring to ensure optimal reliability, stability and auditing
  • Monitoring of system backup processes and desktop/server security
  • Webserver administration and monitoring
  • Collaborate with the IT team on enhancement of processes & procedures
  • Project work on implementation of new solutions
  • Maintain system and infrastructure documentation

Experience Required

  • In-depth knowledge of Microsoft 365 essential with strong Sharepoint knowledge
  • Server 2012-2019
  • Working knowledge of LAN/WAN infrastructure & networking protocols
  • Experience with VMware and Veeam

Essential and Desirable Skills

  • Excellent problem solving and communication skills essential
  • Proven team player
  • Flexible with ability to work well under pressure and outside of core business hours if required

Educational Requirements

  • Relevant IT degree or equivalent
  • Industry certified professional qualifications to a minimum MCSA Level

Working Hours & Benefits

Regular working hours.

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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