IT Service Desk Administrator

IT Service Desk Administrator
Dublin 2 €45,000 Ref:

Job Description

My Dublin Based client is looking for an IT Service Desk Administrator with a strong background in Windows and Microsoft office

Job Responsibilities

  • Logging requests and incidents in the centralised IT ServiceDesk System
  • Troubleshooting and provide level 1 and 2 support for users
  • Supporting the business needs to meet agreed SLAs
  • Monitor and communicate the escalation of incidents and problems
  • Manage the Joiners, Leavers and Movers process

Experience Required

  • 3+ year’s relevant experience
  • Strong background of desktop support including Windows 7 and Windows 10, Office 2016
  • Experience of working in a financial services environment would be beneficial
  • SCCM to deploy desktop images
  • Cisco IP Telephony and Jabber\Webex collaboration technologies
  • Virtual Desktop technology (Horizon view)
  • Internet and email filtering technologies

Essential and Desirable Skills

  • 3 + Years Experience
  • Exceptional Customer service and Admin skills
  • Ability to use own initiative to troubleshoot and fix problems
  • Strong team player
  • Third level qualification
  • ITIL ,MCSA Qualifications would be an advantage

Educational Requirements

  • Flexible work
  • Extensive wellbeing program
  • Holidays
  • Pension

Working Hours & Benefits

Hybrid Flexi work, Pension ,Overtime Bonus

Consultant Details

Alan Kane's Profile Picture
Name: Alan Kane
Title: Technical Recruiter
Tel: 01 2866666
Apply for Job Call me now Add to Shortlist

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

Apply for Job

Not what you're looking for?

If this isn't the job for you then why not reach out to one of our consultants today and send us your CV so we can find the one that is?

Reach out to a Consultant Upload your CV

Email Job Details

  • Enter your details below to email this job to yourself or a friend.

  • In order to submit this form you'll need to agree with our Privacy Policy

Apply for Job

  • Enter your details below to apply for this job, the consultant will then contact you as soon as possible.

  • Accepted file types: pdf, doc, docx, odt, Max. file size: 4 MB.
    Friendly advice to all candidates - ‘Keep it Simple’. We use an automatic scanner to capture your CV, and key details. We then transfer this info to our database. Automated scanners are not compatible with CV’s drafted on powerpoint or with images, or excessive in design. Please use where possible standard word documents for CV formatting and submission where possible. This will maximise your details being retrieved in searches for job roles that fit with your skills and experience. Thank you.
  • In order to submit this form you'll need to agree with our Privacy Policy

Upload your CV

  • Send us your CV and we'll be in touch with jobs relevant to you.

  • Accepted file types: pdf, doc, docx, Max. file size: 10 MB.
    Friendly advice to all candidates - ‘Keep it Simple’. We use an automatic scanner to capture your CV, and key details. We then transfer this info to our database. Automated scanners are not compatible with CV’s drafted on powerpoint or with images, or excessive in design. Please use where possible standard word documents for CV formatting and submission where possible. This will maximise your details being retrieved in searches for job roles that fit with your skills and experience. Thank you.
  • In order to submit this form you'll need to agree with our Privacy Policy
× Speak with our team