IT Operations Manager

IT Operations Manager Image
IT Operations Manager




Ref: E6486NL

Job Description

Meath based Financial Services client requires a IT Operations Manager for a permanent role with experience of leading Infrastructure teams.

Job Responsibilities:

The IT Operations Manager is responsible for all IT infrastructure, along with providing level 1 helpdesk support for all applications.

  • Establishes fit for purpose helpdesk for all level 1 production support across the organisation, ensuring high quality customer service in prioritising and delivering service;
  • Ensures robust governance framework and controls in place and implemented across all teams. Prepares and implements fit for purpose policies and procedures;
  • Installs, maintains, upgrades IT operations estate; end user computing, hardware, WMware, storage & data, network & communication, software and enterprise application
  • Design, implements and tests backup approach, disaster recovery and BCP strategy
  • Ensures IT estate meets security standards
  • Vendor management
  • Project Delivery
  • Budgetary Control
  • Contribute to and collaborate on group infrastructure approach and IT estate & architecture planning
  • Team leadership, mentoring and performance management

 Experience Required:

  • At least 10 years’ experience in leading IT operations and infrastructure teams
  • Qualification in relevant frameworks or security standards desirable
  • The ability to analyse business needs and conceive, design, and develop innovative solutions
  • Acts as a role model to the team and demonstrates the ability to mentor and develop individuals
  • The ability to effectively manage stakeholders at all levels of the organisation
  • Excellent verbal and written communication skills

Essential and Desirable Skills:

  • VMware 5.5 +
  • Microsoft Operating Systems
  • Microsoft SQL
  • Exchange 2016 and DAGs
  • Citrix Netscaler , Load balancing
  • Dell Server and Storage
  • Checkpoint Firewalls
  • Networking (LAN/WAN)
  • Cisco Routers/Switches
  • Cisco Telephony
  • Cloud Computing

Educational Requirements:

  • University degree or diploma in related field or equivalent professional training and experience
  • Relevant certification is preferred (VCP, MCSE, CCNA, etc)

Working Hours and Benefits:

  • Pension
  • Healthcare
  • Bonus

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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