IT Operations Lead
Dublin City Centre / Dublin West
2
€60,000 - €70,000
Ref: E16525NB
Job Description
My Dublin based client is currently recruiting for a IT Operations Team Lead to join the team. The successful candidate will come from a strong Systems Administration background.
Overview
- In conjunction with the IT Manager and the Group Supply Chain IT Manager define and deliver operating principles for IT infrastructure and applications services.
- Together with the IT Manager and the Group Supply Chain IT Manager ensure all IT Operations’ standards and policies are adhered to across the platform.
- Continuously improve the operational systems, processes, policies and reporting for all IT infrastructure and applications
- Develop and deliver management reports on IT resource management, IT risk management and IT value-add initiatives where appropriate.
- Be the key on-site (and regional) resolver group for support where necessary and acting as the escalation link between Service Desk and Users
- Develop and deliver management reports on IT resource management, IT risk management and IT value-add initiatives where appropriate.
- Participate and lead on feasibility studies and as IT function for new APTL projects
- Be the key on-site support for H/W and S/W rollouts
- Coordinate regional team activities with Group IT Operations leader
- Continuously improve the operational systems, processes, policies and reporting for all IT infrastructure
- Measure, monitor and report to businesses on IT Asset (SW/HW) consumption
- Define delivery and operating principles for Local IT infrastructure and services
- Adhere to IT design principles and standards as defined by Global Infrastructure & Design Services
- Provide advice and consultancy on infrastructure initiatives to locally
Responsibilities
- Experience in implementation and administration of storage platform technologies (i.e SAN)
- Experience with backup and recovery technologies administration (Veeam, Falconstor etc.)
- Experience in database administration (SQL, Oracle etc.)
- Experience in administration of Data Centre’s
- Experience with standard IT governance, Quality and Service Delivery Frameworks (ITIL, Cobit, ISO)
- Knowledge and experience of Computer Systems Validation and Infrastructure Qualification in a Pharmaceutical organisation
- Experience in networking technologies such as Cisco
- Ability to build strong relationships with the business stakeholders, including senior managers and 3rd party suppliers
- Strong negotiation skills with the ability to resolve conflicts and problems and follow through to completion
- Strong knowledge of IT infrastructure design and operations
- Strong system aptitude /affinity with technology
