IT Operations Lead

IT Operations Lead Image

IT Operations Lead

Dublin City Centre / Dublin West

Permanent

€60,000 - €70,000

Ref: E1690NB

Job Description

My Dublin based client is currently recruiting for a IT Operations Team Lead to join the team. The successful candidate will come from a strong Systems Administration background.

Overview

  • In conjunction with the IT Manager and the Group Supply Chain IT Manager define and deliver operating principles for IT infrastructure and applications services.
  • Together with the IT Manager and the Group Supply Chain IT Manager ensure all IT Operations’ standards and policies are adhered to across the platform.
  • Continuously improve the operational systems, processes, policies and reporting for all IT infrastructure and applications
  • Develop and deliver management reports on IT resource management, IT risk management and IT value-add initiatives where appropriate.
  • Be the key on-site (and regional) resolver group for support where necessary and acting as the escalation link between Service Desk and Users
  • Develop and deliver management reports on IT resource management, IT risk management and IT value-add initiatives where appropriate.
  • Participate and lead on feasibility studies and as IT function for new APTL projects
  • Be the key on-site support for H/W and S/W rollouts
  • Coordinate regional team activities with Group IT Operations leader
  • Continuously improve the operational systems, processes, policies and reporting for all IT infrastructure
  • Measure, monitor and report to businesses on IT Asset (SW/HW) consumption
  • Define delivery and operating principles for Local IT infrastructure and services
  • Adhere to IT design principles and standards as defined by Global Infrastructure & Design Services
  • Provide advice and consultancy on infrastructure initiatives to locally

Responsibilities

  • Experience in implementation and administration of storage platform technologies (i.e SAN)
  • Experience with backup and recovery technologies administration (Veeam, Falconstor etc.)
  • Experience in database administration (SQL, Oracle etc.)
  • Experience in administration of Data Centre’s
  • Experience with standard IT governance, Quality and Service Delivery Frameworks (ITIL, Cobit, ISO)
  • Knowledge and experience of Computer Systems Validation and Infrastructure Qualification in a Pharmaceutical organisation
  • Experience in networking technologies such as Cisco
  • Ability to build strong relationships with the business stakeholders, including senior managers and 3rd party suppliers
  • Strong negotiation skills with the ability to resolve conflicts and problems and follow through to completion
  • Strong knowledge of IT infrastructure design and operations
  • Strong system aptitude /affinity with technology

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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