IT Operations Engineer

IT Operations Engineer Image
IT Operations Engineer

Dublin

Permanent

Negotiable

Ref: E2609PKG

Job Description

I am looking for an IT Operations Engineer to join a great client in Dublin.

Responsibilities:

  • Dedicated Operations Engineer delivering key operational support.
  • Evaluation of system performance and metrics to determine if proactive action needs to be taken
  • Technical troubleshooting and problem solving
  • Trouble Ticket Management to Resolution
  • Technical specialisation in IT Products
  • Escalation to and liaising with Group Technology (3rd level)
  • Keep clients updated on the status of any open issues and managing expectations in line with SLAs

Requirements:

  • 3rd level qualification in a numerate discipline, ideally computer related
  • Experience administering Linux/Unix systems
  • DB knowledge particularly MySQL
  • Software development experience in any of the following – C++, java, PHP, perl
  • Excellent troubleshooting and technical problem resolution skills
  • Experience with any monitoring systems, e.g Nagios
  • Provide Systems support on Production Services to resolve issues ensuring a great customer experience
  • A self-starter, with the ability to learn and understand complex systems without difficulty
  • A good team player, have the ability to work independently with a minimum of supervision

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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