IT Infrastructure Support Engineer – 6-8 Month Contract

IT Infrastructure Support Engineer – 6-8 Month Contract Image
IT Infrastructure Support Engineer – 6-8 Month Contract

Dublin City Centre


€33,000 - €38,000

Ref: E8880SCG

Job Description

Dublin City Centre Client is looking for a IT Infrastructure Support Engineer to join their team on contract until end of the year 2020 on a Fixed Term Contract basis

Job Responsibilities

  • Ensuring key infrastructure around applications, software, hardware, networking, devices, firewalls, access, offices and monitoring and supported effectively and working to the highest possible standard
  • Day-to-day support duties
  • Support windows servers and environments including SharePoint and CRM
  • Support Microsoft applications, databases and related services including Exchange CRM, SharePoint, Config Manager, and cloud applications like Office 365, Teams, Power BI
  • Patching and hardening of all server, pc and all related devices
  • Virtualization environment
  • Active Directory and related services i.e. federation, Azure, Intune
  • Provide Level 1/2 technical support
  • Provide proper problem escalation and follow up to give exceptional customer service and ensure customer satisfaction
  • Commission and setup of new equipment i.e. PC/laptops, printers, mobile phones, mobile broadband etc
  • Configuration of network security
  • Required to travel to different locations within Dublin and regional locations when required
  • Provide 1st/2nd Level networks (LAN & WAN) infrastructure support

Experience Required

  • Relevant work in a similar role
  • Knowledge of workings of Public/community/voluntary sectors
  • Knowledge of Service Desk ticketing system

Essential and Desirable Skills

  • PC/laptop Maintenance i.e Dell and HP
  • Computer literacy particularly MS operation system ie Windows 8 and Windows 10, software packages i.e Outlook, Word, Excel
  • Networking i.e LAN diagnoses problems
  • Knowledge in the following areas:
    • Active Directory/Windows 2016
    • Virtualization i.e. VMWare
    • Application and related environments (SharePoint, CRM, Office 365, Exchange)
    • Cloud service i.e. Azure
    • Backup technologies (Veeam 9)
    • Cisco networking equipment
    • Video conferencing systems i.e. Polycom/Cisco
    • Internet firewall solutions i.e. Fort iGATE/Cisco

Educational Requirements

  • ICT related or other relevant 3rd level qualification (e.g. Certificate, Diploma) or equivalent is essential

Working Hours & Benefits

  • 9-5
  • 26 days annual leave plus 1 (Good Friday)
  • Some flexibility in work hours
  • Pension after completion of 6 month probation – 11% Company Contribution
  • Flextime (up to 1.5 days clawback per month)
  • Critical illness cover
  • Free Health Screening
  • Cycle to work scheme
  • Travel pass
  • Paid sick leave after 3 months of service
  • Parental Leave
  • CPD – Educational Assistance

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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