IT Infrastructure Lead

IT Infrastructure Lead Image
IT Infrastructure Lead

Co Offaly

Permanent

€50,000 - €55,000

Ref: E2217NB

Job Description

My client based in Co Offaly is currently recruiting for a IT Infrastructure Lead to join the team. This role is on a permanent basis.

Overview

My Offaly based client is recruiting for a Technical / Hands on IT Infrastructure Lead to join the team. The successful candidate will be responsible for leading the site IT staff and functions supporting the site operations.

Duties

  • Oversees and provides guidance and direction of IT staff in support of the site operations.
  • Oversees and coordinates management of internal systems including infrastructure and software applications and provides and coordinates expert support when necessary.
  • Oversees and facilitates administration and maintenance of computer work stations and software applications in conformance to company standards.
  • Works with project teams to assist with implementation of IT related systems and applications.
  • Interacts with internal clients on all levels to help resolve IT-related issues.
  • Builds and maintains vendor relationships to ensure compliance to vendor maintenance and support agreements.
  • Coordinates with company IT functions to ensure IT assets are supported and maintained.
  • Provides or coordinates technical support of IT infrastructure and software applications.
  • Lead efforts to install, upgrade, and support applications and functionality, including performance and capacity-related aspects.
  • Responsible for technical documentation and specifications, including system designs and test plans as needed.
  • Work closely with business analysts to translate/convert business needs into functional and technical solutions; communicate solutions and impacts to stakeholders.
  • Document and test code/code packages through the landscapes.
  • Work with Architects on system design activities, including infrastructure, applications, security, and process definitions.
  • Assist with quality assurance reviews of specifications and delivery output from team members.
  • Proactively analyze, troubleshoot, and resolve incidents and requests in a timely manner, with quality.
  • Seek ways to continuously improve IT work functions and processes; work across IT Teams to implement improvements.
  • Track and report development status and timeline to Manager and to appropriate internal personnel and tracking systems.
  • Assist senior system analysts manage and communicate system/application, maintain current knowledge of relevant technologies assigned
  • Provides support as needed for the site server & storage environment.
  • Provides level II/III user support in conjunction with IT Customer Service.
  • Insures that all IT production landscape changes are processed through the IT Change Control process.
  • Insure that all IT services and support requests are processed using the IT Service Desk processes and procedures.
  • Provide, as requested, status reporting and operating performance information to key stakeholders.

Essential

  • Bachelors degree in IT, MIS and/or Engineering preferred or 2 year Associates degree in IT or Computer Information Services with equivalent experience.
  • 4 – 6 years experience in comparable IT environment and/or IT lead role.

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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