IT Infrastructure Engineer

We have an exciting opportunity for an experienced infrastructure engineer to join the IT Operations team. You will report directly into the Infrastructure Manager.

The Operations team is responsible for the operation and development of a high-quality, complex & mission critical 24* 7 IT infrastructure and operational service that conforms to and meets the business and operational needs of the Firm.

The infrastructure engineer will have exposure to the very latest technologies relating to SAN, Virtualisation, Cloud IaaS, Mobile and information security.

Role and responsibilities

My client is a recently ISO 27001 certified organisation and helping to maintain and enhance the technical security of our IT infrastructure in collaboration with our Information Security Manager will be an important aspect of this role. Some key Security Operations responsibilities will include:

• The management of technical vulnerabilities and patching;
• Managing and reviewing user access to a range of systems;
• Responding to and investigating IT security alerts;
• Testing IT disaster recovery arrangements;
• Management of MDM and associated processes.
• Maintenance and hardening of System builds.

Working closely with the Infrastructure Manager, this role will be responsible for the ongoing maintenance of the IT infrastructure which will include the following key responsibilities:

• Proactive monitoring of all key technology platforms
• Monitor and maintain systems in Remote Office Locations.
• Hardening windows operating systems, configuring anti-virus and DLP
• Daily management of backups and restores.
• Responsibility for ensuring DR plans are up to date, regularly tested and documented to ISO standards
• Testing and applying Microsoft and other updates to PC/Laptops/iPhones and servers.
• Handling escalations from Helpdesk Analysts
• Technical troubleshooting and problem solving across key systems including – Skype for Business, Exchange, SQL, Sharepoint and Cisco.
• Escalation and liaising with relevant 3rd Party providers on issue resolution.
• Create and maintain technical documentation for key systems.

Skills, experience required:

• Degree or other appropriate technical professional qualification
• Extensive experience in a highly regulated IT environment supporting mission critical IT services e.g. financial services.
• ITIL qualification advantageous
• Exposure to ISO27001 and SOC2 compliance advantageous.
• Proven vendor management skills

Exposure to most/all of the following:

• Azure, AWS and Office 365
• Microsoft Exchange, Microsoft SQL server & Microsoft SharePoint
• Desktop build and hardening -Windows 7 and 10
• Cisco networking administration
• Group policy management
• CommVault or equivalent backup
• Experience in VMware with Veeam replication
• Storage area network configuration for EMC Unity with Vplex
• Skype for business, and telecoms experience
• Powershell , vbscript and/or batch file scripting
• .NET, ASP, HTML web design

Advantageous Certification:

• Microsoft – Certified MTA, MCSE or higher
• VMware – VCA, VCP, VCAP or higher
• CISCO – CCNA or higher
• Cloud security Certification
• Checkpoint accreditation.
• Comvault accreditation