IT Helpdesk Engineer

IT Helpdesk Engineer
South Dublin 2 Negotiable Ref:

Job Description

My South Dublin client is looking for an IT Helpdesk Engineer to join their team.

My South Dublin client is looking for an IT Helpdesk Engineer to join their team. My client is a Financial Services organisation that is offering a great opportunity for a junior IT professional to kick-start their career.

This company has a great work culture that offers plenty of training opportunities for people who join the team. This is reflected in the fact that many of their staff have stayed with them for many years throughout their career.

Excellent opportunity for either an IT graduate or someone with 6-12 months’ experience in an IT support role.

Job Responsibilities

  • Work on a busy IT helpdesk, responding to internal tickets across all severity levels
  • Troubleshoot issues across IT hardware, networking, security, and applications
  • Document and track technical issues via the ticketing system
  • Liaise with internal users and third-party providers in a professional manner
  • Provide occasional weekend / after-hours work when required (This will be very rare)

Experience Required

  • Must be either an IT graduate or have 6-12 months’ experience in IT
  • Some general IT knowledge (e.g. troubleshooting, networking, desktop support)
  • Previous experience working on an IT helpdesk / customer support role would be desirable

Desirable Skills

  • Technical acumen with an interest in learning IT
  • Must have excellent communication skills
  • Customer support skills
  • Knowledge of the following technologies would be a bonus: Windows Operating Systems, Microsoft Windows Server, Active Directory, Hyper-V, SQL Server, Office 365, Network protocols (TCP/IP, DNS, IPV4, VPN, etc)

Educational Requirements

  • Degree or diploma in IT, Computer Science, or another related field
  • IT certifications would be a bonus but not essential

Benefits

  • Well-established company within the Financial Services industry
  • Excellent training and opportunities to learn new technologies
  • Hybrid working model (3 days in the office)

Consultant Details

 's Profile Picture
Name:
Title:
Apply for Job Call me now Add to Shortlist

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

Apply for Job

Not what you're looking for?

If this isn't the job for you then why not reach out to one of our consultants today and send us your CV so we can find the one that is?

Reach out to a Consultant Upload your CV

Email Job Details

  • Enter your details below to email this job to yourself or a friend.

  • In order to submit this form you'll need to agree with our Privacy Policy

Apply for Job

  • Enter your details below to apply for this job, the consultant will then contact you as soon as possible.

  • Accepted file types: pdf, doc, docx, odt, Max. file size: 4 MB.
    Friendly advice to all candidates - ‘Keep it Simple’. We use an automatic scanner to capture your CV, and key details. We then transfer this info to our database. Automated scanners are not compatible with CV’s drafted on powerpoint or with images, or excessive in design. Please use where possible standard word documents for CV formatting and submission where possible. This will maximise your details being retrieved in searches for job roles that fit with your skills and experience. Thank you.
  • In order to submit this form you'll need to agree with our Privacy Policy

Upload your CV

  • Send us your CV and we'll be in touch with jobs relevant to you.

  • Accepted file types: pdf, doc, docx, Max. file size: 10 MB.
    Friendly advice to all candidates - ‘Keep it Simple’. We use an automatic scanner to capture your CV, and key details. We then transfer this info to our database. Automated scanners are not compatible with CV’s drafted on powerpoint or with images, or excessive in design. Please use where possible standard word documents for CV formatting and submission where possible. This will maximise your details being retrieved in searches for job roles that fit with your skills and experience. Thank you.
  • In order to submit this form you'll need to agree with our Privacy Policy
× Speak with our team