IT Business Analyst
Dublin
2
Negotiable
Ref: E18184SD
Job Description
My Dublin based client is looking for an IT Business Analyst to join their team.
My Dublin based client is looking for an IT Business Analyst to join their team.
Job Responsibilities
- Investigate business needs, issues and opportunities using a range of tools and techniques such as workshops, interviews, observation, process data analysis and document analysis;
- Work with stakeholders to ensure their views are represented, using techniques to identify stakeholders, capture and analyse their perspectives and resolve conflict of differing needs;
- Analyse business processes, create process maps, analyse gaps, identify issues and opportunities;
- Be a bridge between local business teams who have unmet needs and (often remote) IT and/or project teams who should deliver on those needs;
- Define and evaluate options and make recommendations for improvement with clear benefits, risks, issues and feasibility assessment covering technical, business and financial elements;
- Define clear business and functional requirements, using standard requirement engineering tools including User Stories, Use Cases, Requirements Matrices, Acceptance Criteria, and Test Cases;
- Coordinate user acceptance testing of delivered changes, and where required support user training and operational handover; and
- Where possible, contribute to technical solution design activities.
Experience Required
- At least three years’ experience in a similar role;
- Third-level degree, preferably with a strong computing/analysis element;
- Aptitude to learn quickly and apply knowledge across different contexts;
- Highly motivated with strong work ethic;
- Proven ability to work in a self-directed manner to deliver projects;
- Demonstrated interpersonal, influencing, collaboration and listening skills, including ability to interact with business colleagues in plain English, and IT colleagues in precise technical terms;
- Confidence to speak up when something can be done better or smarter;
- Excellent critical thinking and problem-solving skills;
- Experience working with Agile methods;
- Experience using Jira and Confluence; and
- Proficient in the Microsoft 365 suite.
