IT Application Support Specialist

IT Application Support Specialist Image

IT Application Support Specialist

Dublin City Centre

Permanent

€35,000 - €45,000

Ref: E1065NL

Job Description

IT Application Support Specialist required for Top Financial Services Company based in Dublin 1

The successful candidate will be working in a very, challenging, fast paced environment, working within the IT & Change Team and reporting to the Information Systems Manager.

Role requirements include:

  • Design IT solutions / processes that meet the business needs and adhere to internal and external standards
  • Ensure solutions are future proofed and meet the needs of the IT and business strategies
  • Report conflicts and gaps between solutions and IT strategy to IT management and identify ideas to address these conflicts
  • Carrying out Root Cause Analysis on re-occurring issues that are identified on the Applications

    The Person:

    We are looking for an ambitious individual with strong potential and self-motivation, who has the people skills to perform the continuous customer-facing aspect of this role. We want someone who is curious and has a desire to learn, to gain an understanding of our business and use that to effect positive change. This is a great opportunity to be part of dynamic IT team and to work directly with business users in an organisation on an exciting growth trajectory.

     Suitable candidates will have:

    • Excellent interpersonal and communication skills, both written and verbal
    • Ability to focus on the customer and deliver to deadlines
    • The ability to absorb information and get up to speed quickly with business processes and systems
    • Drive & resilience to take initiative
    • High levels of dependability, flexibility, enthusiasm, supportiveness, involvement, openness, and clarity

    Necessary Qualifications / Skills:

    • 2-3 years’ experience in a similar technical support role
    • Experience in multiple IT disciplines including PL/SQL, T-SQL, .NET, DB Admin, job management, web admin
    • Ability to perform unscripted subject related triage and leverage established technical knowledge not available in knowledgebase.
    • Ability to work within deadlines and to service level agreements.
Nollaig Leydon's Profile Picture
Name: Nollaig Leydon
Title: Senior Technical Consultant
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How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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