IT Application Support Analyst

IT Application Support Analyst Image
IT Application Support Analyst

Dublin City



Ref: E8537SD

Job Description

My Dublin City client is seeking an IT Application Support Analyst for a permanent role.

Job Responsibilities

You will be responsible for providing second and third line support of a wide range of applications across the Group, including deployment, support and maintenance where required. You will liaise with and manage support from external 3rd party suppliers and contractors, including participation in review meetings, contract reviews and SLA tracking and reporting. You will also assist in the preparation of specification documents, business requirements, impact assessments, project plans and tender evaluations

Experience Required

  • You will enjoy keeping your existing technical skills up to date and developing new ones, so that you can make strong contributions to architecture decisions.
  • You will have previous experience in a customer facing role and have proven ability in documenting systems including writing technical specifications and design documents.

Essential and Desirable Skills

  • You will need to be able to work collaboratively with colleagues, customers and stakeholders to support the delivery of IT services.
  • You will need to have excellent organisational and interpersonal skills along with a demonstrated ability to work as part of a team and possess strong technical and analytical skills.

Educational Requirements

  • Third level qualification in a Computer Science or IT related discipline.

Working Hours & Benefits

  • 37.5 hour working week.
  • Benefits package.

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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