Infrastructure Manager

Overview

• In conjunction with the IT Manager define and deliver operating principles for IT infrastructure and applications services.
• Together with the IT Manager ensure all IT Operations’ standards and policies are adhered to across the platform.
• Continuously improve the operational systems, processes, policies and reporting for all IT infrastructure and applications
• Develop and deliver management reports on IT resource management, IT risk management and IT value-add initiatives where appropriate.
• Be the key on-site (and regional) resolver group for support where necessary and acting as the escalation link between Service Desk and Users
• Develop and deliver management reports on IT resource management, IT risk management and IT value-add initiatives where appropriate.
• Participate and lead on feasibility studies and as IT function for new projects
• Be the key on-site support for H/W and S/W rollouts
• Continuously improve the operational systems, processes, policies and reporting for all IT infrastructure
• Measure, monitor and report to businesses on IT Asset (SW/HW) consumption
• Provide advice and consultancy on infrastructure initiatives

Responsibilities

• Experience in implementation and administration of storage platform technologies (i.e SAN)
• Experience with backup and recovery technologies administration (Veeam, Falconstor etc.)
• Experience with standard IT governance, Quality and Service Delivery Frameworks (ITIL, Cobit, ISO)
• Experience in networking technologies such as Cisco
• Ability to build strong relationships with the business stakeholders, including senior managers and 3^rd party suppliers
• Strong negotiation skills with the ability to resolve conflicts and problems and follow through to completion
• Strong knowledge of IT infrastructure design and operations
• Experience in administration of Data Centre’s
• Experience in database administration (SQL, Oracle etc.