Infrastructure Engineer

Infrastructure Engineer Image
Infrastructure Engineer

Dublin

Permanent

€50,000 - €55,000

Ref: E142NB

Job Description

My Dublin City Centre based client is currently recruiting for a Infrastructure Engineer to join their existing team.

About this role

  • Development of our RMM Solution (Autotask Endpoint Management – AEM)
  • Solving unique and interesting challenges in quest for speed, scale, availability and efficiency of support services by engineering reliability into software and systems.
  • Responsible for keeping critical production applications and infrastructure up and running
  • Extend monitoring capabilities for Windows Servers / Hyper-V / VMware / Veeam / Backup Exec / Webroot / Sonicwall / Cisco / BYOD / Network Devices etc. Implement self-healing fixes where relevant
  • Automation & Development of monitoring alerts for various Operating Systems, Backup Solutions, Hardware, Disk Space and Antivirus Products.
  • Troubleshooting and resolution of Server availability, Backups Failures, Hardware Failures, Disk Space Issues and Antivirus Issues
  • Liaising with 3rd party software vendors on support cases
  • Patch Management and maintenance responsibilities to ensure optimum performance
  • Remote deployment of Antivirus solutions and Software packages
  • Develop and automate Client On-Boarding process for populating site documentation in conjunction with site visits
  • MIS Reporting for sales and services

Requirements

  • The successful candidate will have:
  • 3+ years in a managed service environment
  • Excellent RMM toolset experience (AEM, Kaseya, Labtech, etc)
  • Strong PowerShell experience using and developing scripts
  • Good understanding and knowledge of Active Directory, Windows Server virtualization technologies, backup and monitoring solutions
  • MS Azure automation & JSON scripting experience advantageous
  • Strong analysis and troubleshooting skills
  • Exceptional customer service, communication, problem solving, and technical writing skills are required.
  • Third level IT or related qualification
  • Ability to think on your feet and thrive under pressure

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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