Information Technology Manager

Information Technology Manager
Dublin Permanent Office Negotiable Ref:

Job Description

My Financial Services client is looking for an IT Manager, with specific responsibility for the areas of management, planning, and controlling of the Information Technology ecosystem.

Job Responsibilities

  • Lead the Technology Business Continuity Plan design, preparation and regular testing.
  • Produce reports as required by the management team and work to continuously improve business processes.
  • Support internal and external audits, compliance and risk reviews and take ownership for action items as an outcome of such reviews.
  • Maintenance of policy and procedure documentation as it relates to IT.
  • Focus on process improvements, automation and implementation of best practices.
  • Devise plans and ensure successful delivery of IT training programmes for employees.
  • Management and development of two direct reports responsible for being the first point of contact on all IT related issues providing onsite support and issue resolution for day-to-day issues.
  • Co-ordinate all 3rd party supplier relationships on a day-to-day basis.
  • Plan, organize, control and evaluate the IT network, software, cloud services and other infrastructure.
  • Design, develop, implement and coordinate systems, policies and procedures.

Experience Required

  • Previous experience in an IT Management role
  • Technical knowledge of IT network management including Firewalls, Routers, Switches, Virtualization, Cloud Infrastructure, Group Policy, Backup & Replication Solutions, Endpoint Detection & Response, etc.
  • Commercial awareness of financial services environment including Risk, Audit and Compliance requirements.
  • Ability to handle large data volumes and to translate them into meaningful insights. Advanced knowledge of Excel is essential, and experience of MS Power BI or similar tools is advantageous.
  • Experience with business continuity, incident response and disaster recovery planning.
  • In depth understanding of cybersecurity threat landscape including risks and mitigating controls.
  • Full working knowledge of website maintenance and configuration.
  • End to end vendor management including selection, due diligence, contract reviews and SLA & KPI supervision.

Essential and Desirable Skills

  • Proficiency in administration of Microsoft services including Exchange Online, Azure, Teams, SharePoint, Sentinel, Power Automate and various admin center’s.
  • Practical knowledge of SQL and Python or other programming languages.
  • Ability to work on own initiative and embrace new skills and practices.
  • Excellent report writing, communication and interpersonal skills.
  • Payments or fintech experience is an advantage but not essential.

Educational Requirements

  • Third Level degree with relevant field or equivalent qualification

Consultant Details

Stephen Daly's Profile Picture
Name: Stephen Daly
Title: Director
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