Information Technology Manager
Dublin
Permanent
Office
Negotiable
Ref: E19186SDG
Job Description
My Financial Services client is looking for an IT Manager, with specific responsibility for the areas of management, planning, and controlling of the Information Technology ecosystem.
Job Responsibilities
- Lead the Technology Business Continuity Plan design, preparation and regular testing.
- Produce reports as required by the management team and work to continuously improve business processes.
- Support internal and external audits, compliance and risk reviews and take ownership for action items as an outcome of such reviews.
- Maintenance of policy and procedure documentation as it relates to IT.
- Focus on process improvements, automation and implementation of best practices.
- Devise plans and ensure successful delivery of IT training programmes for employees.
- Management and development of two direct reports responsible for being the first point of contact on all IT related issues providing onsite support and issue resolution for day-to-day issues.
- Co-ordinate all 3rd party supplier relationships on a day-to-day basis.
- Plan, organize, control and evaluate the IT network, software, cloud services and other infrastructure.
- Design, develop, implement and coordinate systems, policies and procedures.
Experience Required
- Previous experience in an IT Management role
- Technical knowledge of IT network management including Firewalls, Routers, Switches, Virtualization, Cloud Infrastructure, Group Policy, Backup & Replication Solutions, Endpoint Detection & Response, etc.
- Commercial awareness of financial services environment including Risk, Audit and Compliance requirements.
- Ability to handle large data volumes and to translate them into meaningful insights. Advanced knowledge of Excel is essential, and experience of MS Power BI or similar tools is advantageous.
- Experience with business continuity, incident response and disaster recovery planning.
- In depth understanding of cybersecurity threat landscape including risks and mitigating controls.
- Full working knowledge of website maintenance and configuration.
- End to end vendor management including selection, due diligence, contract reviews and SLA & KPI supervision.
Essential and Desirable Skills
- Proficiency in administration of Microsoft services including Exchange Online, Azure, Teams, SharePoint, Sentinel, Power Automate and various admin center’s.
- Practical knowledge of SQL and Python or other programming languages.
- Ability to work on own initiative and embrace new skills and practices.
- Excellent report writing, communication and interpersonal skills.
- Payments or fintech experience is an advantage but not essential.
Educational Requirements
- Third Level degree with relevant field or equivalent qualification
